MarketBox vs UpKeep
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Sir Richard BransonMost popular feedback for MarketBox
It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!
Amine H.
About MarketBox
MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.
Most popular feedback for UpKeep
Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.
Jonathan B.
About UpKeep
Upkeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. UpKeep gives you a central command center to efficiently manage all your work orders, assets, and maintenance to deliver fast resolutions. UpKeep enables you to create one front door for all your technicians to go through for all services and support.
MarketBox reviews
Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.
- Charlotte S. Fitness Guru | Entrepreneur
Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.
- Geoffrey K. General Manager
Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.
- Julie D. President & CEO
UpKeep reviews
This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.
- Dirk K. Director of Operations
Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.
- Rick D. Facility Manager
We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.
- Jamie P. Grounds & Buildings Manager
Pros & cons
MarketBox
| Pros |
|---|
| MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets |
| The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience. |
| Cons |
|---|
| The availability section needs improvement |
| Some Instructors have difficulty understanding the functionality at times |
| Image size of the profile picture has to be less than 100kb. |
UpKeep
| Pros |
|---|
| I love the ease of using this software, the clean organization, and simple functionality |
| The group of individuals that helped us set up UpKeep were amazing, supportive, and informative throughout the whole process |
| Setting up a PM schedule was easy, fast and logical |
| I am still learning more about the product, but at this point, I'm a huge fan |
| The product is extremely easy use and responses are almost immediate |
| One the initial password is saved you can just store it in your favorites and fill out the firm." |
| Cons |
|---|
| I just risk that it was available to all departments without having to pay additional user fees |
| When filling out the tasks on the app if you make a mistake and have typed to much you can't go back and correct it because it doesn't do it in paragraph form |
| If there is no service then the app is useless to use |
| Requester's sometimes log out of it and forget what their password is." |
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