Marketing 360 vs Agile Task Board
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Sir Richard BransonMost popular feedback for Marketing 360
I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.
Nick F.
About Marketing 360
Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Most popular feedback for Agile Task Board
Easy to use, e.g. descriptions, links, dates, collaborators, colour coding, etc. Ability to customise rows and columns. Help organising marketing plan.
Elodie I.
About Agile Task Board
Agile Task Board for Teams and SharePoint -- Maintain an overview of your team and project tasks. Keep track of the current status of tasks and share them with all project participants. Update team tasks as you discuss them. The Agile Task Board is flexible, clearly arranged, transparent for everyone, and easy to use.
Marketing 360 reviews
Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.
- Thad S. Director of Operations
Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.
- Chris M. Director of Customer Success & Analytics
Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.
- Amy M. Market Manager
Agile Task Board reviews
Overall, I love this platform and it makes my workflow easy.
- Kyanij M. Software Engineer
The program is customer-oriented and customized. With its help it is easy to introduce the Agile system in the organization.
- Akaki G. IT Manager
The platform needs more modern layout because it seemed like the user experience is not that good.
- Leigan k. Lead Project Manager
Pros & cons
Marketing 360
| Pros |
|---|
| We have been partners since 2015 and we encourage clients to use the Birdeye technology |
| Thank you for the quality work that you provide |
| I love the convenience of having your big players all in one spot |
| Ease of reading and responding to reviews |
| It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward |
| Experience has been great and support is super helpful |
| We will continue for a long time with BirdEye." |
| Cons |
|---|
| This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites |
| The customer support is one of the worst that we have ever dealt with |
| Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is |
| It could be user error, but IDK |
| They have shown poor ethics in the wake of the pandemic." |
Agile Task Board
| Pros |
|---|
| The Agile Task Board provides us with a summary of all tasks handled by SharePoint |
| Multiple sections, rows and multicolored marks of the tiles can be specified |
| Any shared point page of the team or group portal can easily be added and changed to any taskboard |
| Could click and drag cards onto the table, record any modifications |
| I can filter by name, label or search phrase to easily identify tasks |
| Cons |
|---|
| sometimes people get confused when they go deep dive into it |
| it is costly.Not being able to assign each task (bullet point) to an individual, meaning you need to create a project for each task if you want to follow the status (completed, in progress, not started) |
| Not being able to duplicate a project/ task. |
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