Marketing 360 vs CapLinked
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Sir Richard BransonMost popular feedback for Marketing 360
I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.
Nick F.
About Marketing 360
Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Most popular feedback for CapLinked
My Organization requirement was to set up a virtual data room in order to fund race a project initiative. Caplinked made possible to get it up and running with a professional customized interface in record time allowing me to keep track of all the operations as per documents and other media files shared with the invited users, get detailed weekly reports and control the whole operation until the end.
Ricardo R.
About CapLinked
CapLinked provides the industrys leading Virtual Data room and Document Management solution, making limited security, out of office access, and frustrating indexing limitations a thing of the past. Experience the flexibility of being able to access information securely from anywhere on any platform or device in addition to having a full API complete with private keys for developers. Get started with the best tool for digital rights management and due diligence in minutes with a free trial!
Marketing 360 reviews
Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.
- Thad S. Director of Operations
Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.
- Chris M. Director of Customer Success & Analytics
Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.
- Amy M. Market Manager
CapLinked reviews
We are using CapLinked as our data room for M&A. This has worked extremely well and all parties have been very pleased
- Cindy S. Director of Finance
CapLinked is a virtual data room capable of managing documents, creating and sharing a workspace in a few minutes with greater productivity and security, it is a tool that facilitates work in my organization, allowing me to manage thousands of documents quickly and easily with advanced permissions that controls access to rooms, makes it easier to obtain downloads, views and personalized reports, increasing productivity and saving time.
- liset R. Recursos Humanos
Caplinked manages the documents very effectively. It helps to find any documents from millions of while in just couple of seconds. It's very much easy to use. It's easy user interface makes it more useful. It's search feature performs perfectly well.
- Mayuri G. Purchasing Executive
Pros & cons
Marketing 360
| Pros |
|---|
| We have been partners since 2015 and we encourage clients to use the Birdeye technology |
| Thank you for the quality work that you provide |
| I love the convenience of having your big players all in one spot |
| Ease of reading and responding to reviews |
| It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward |
| Experience has been great and support is super helpful |
| We will continue for a long time with BirdEye." |
| Cons |
|---|
| This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites |
| The customer support is one of the worst that we have ever dealt with |
| Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is |
| It could be user error, but IDK |
| They have shown poor ethics in the wake of the pandemic." |
CapLinked
| Pros |
|---|
| As of now, I use it personally for organization and submissions, but hope to expand this product to me team |
| Our experience so far has been outstanding |
| Great storage & hierarchy of storage that allows easy document search |
| Competitors usually charge several times Caplinked's fees) |
| All the basic functions are there, as well as some more advanced ones |
| Looking for an alternative and my M&A group agrees." |
| Cons |
|---|
| It is designed for admins who never actually download their own files |
| Commonly fails to prepare folders for download and you have to start over |
| The individual would need to be in his or her own non-admin group to receive different permissions |
| No notification will be send out if a file or folder is deleted |
| File would have to be uploaded into an individual folder to restrict access |
| No restricted view access for single users within a group available |
| They threatened to shut down the service to the members and then said to stay, we would need to pay fees that were more than 300% higher than our current rates." |
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