Marketing 360 vs clarizen

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

clarizen

Category: Task Management Tool

Industries: Education, Business, Marketing

Pricing

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for clarizen

I am impressed by the versatility and comprehensive nature of custom fields. These fields provide all the necessary data to the project manager. Moreover, the reports are excellent. Their interactive nature enables me to quickly obtain the data I need, particularly when I combine the contents of a table with those of a graph on one page. It is also helpful to note the presence of a risk management module, available "ready-to-use," but can be configured to be a powerful tool for managing the risks associated with Clarizen projects.

Natalie P.

About clarizen

Companies are grappling with change across multiple vectors: from evolving market dynamics, fierce competition, and changing customer expectations, to new business models, shifting company strategies and entirely new ways of working. But where there’s turbulence, there’s also opportunity. Innovative companies are taking advantage of these new opportunities and finding new ways to drive on-strategy delivery at speed. Planview is uniquely positioned to help organizations transform the way they streamline delivery of strategic initiatives and enable their teams to do their very best work

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

clarizen reviews

Clarizen is a great project management tool with plenty of useful features. It takes a little to of getting used to but it makes tracking projects and tasks very easy after that.

- Bobby V. Systems Engineer

I really enjoy that Clarizen One is very customizable. Another great benefit is that our Customer Success Manager, Andrzej Lechowicz, is phenomenal and always attentive no matter how busy he is. Dashboards and reports are pretty easy to create especially if you are someone in IT.

- Paulo M. Program Manager

The tool as well as their support. After being with Clarizen I have learnt to what extent can Customer Support can raise the bar of the tool

- Althia C. Team Lead

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

clarizen

Pros
Progress reports and reviews with real time data
Easy collaboration and communication between team members
Great online support team and webinars
Easy to track budget, time and resources from the same home page.The system allows you to create a project that is as complex or as simple as you desire
They have the capability for very complex projects.Great new social media and project management collaboration tools with V6
Creating and saving templates is much more intuitive in this new release.
Cons
Clarizen's features mean that if you have a small, simple project that only needs a team of 2 or 3, Clarizen is probably too powerful.Support for custom project hierarchies based on users or their groups
This would allow separate business units to see project categories without seeing the projects within those categories.Support for custom project hierarchies based on users or their groups
This would allow separate business units to see project categories without seeing the projects within those categories.

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