Marketing 360 vs CosmoLex

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

CosmoLex

Category: Task Management Tool

Industries: Productivity, Marketing, Goverment, Finance

Pricing

Month-to-Month

$95.00

1 User Per Month

Annual Plan

$85.00

1 User Per Month

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for CosmoLex

One of the biggest things Cosmolex has done for us is allow us to bring out bookkeeping in-house. We went through 3 bookkeeping firms in 2 years and spent huge sums of money for our accountants to undo the mess they made. Our first year end with Cosmolex and in-house bookkeeping was a little rough but that was mostly cleaning up past mistakes.

Eric D.

About CosmoLex

Thousands of law firms have switched to CosmoLex as it is the only cloud-based practice management software with built-in compliant legal accounting (no QuickBooks® required). The one price, one login CosmoLex system eliminates the constant struggle of juggling multiple platforms to handle law practice management, billing, and accounting. CosmoLex also includes built-in LawPay with no fixed monthly fee. CosmoLex offers everything you need to run your entire law practice. Try free today!

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

CosmoLex reviews

It's easy to use, intuitive, and the customer support is outstanding. I've occasionally contacted them with feature suggestions and they usually end up incorporating those suggestions - or they might show me how I missed something that accomplishes the same thing. The product works as advertised and I have no regrets.

- Pete W. Attorney

Been working with Cosmolex for 2 years now. It is great and easy to use. I wouldn't ever go back to PCLaw.

- Nikki M. Legal Assistant

We would like to be able to make one bulk deposit at one time instead of having to go through by individual dates and make individual deposits.

- Jennifer K. Attorney

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

CosmoLex

Pros
Outstanding- great upgrade and great support from the CosmoLex team
The greatest benefit is the inclusion of accounting functions such that the we can readily prepare the necessary reports for our CPA
I love how it is continuously updated to better the program
It is very user-friendly and I love how customizable it is
I also LOVE the upgrade with the new spell check
As background, I have used Prolaw for over 20 years, which performs back and front office tasks (like CosmoLex)
At another firm, I have used Clio with QBs for about 7 years with lots of success."
Cons
I am giving this a poor review for the following reasons: (1) Cosmolex is really only price-efficient if you are a solo attorney
Usually my questions are not urgent, but if we ever needed something immediately, my worry is that it might not happen in time
Nothing seems to be a problem for me with this software
No way to track date of loss and statutes of limitation
Takes a great deal of time to manage task lists."

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