Marketing 360 vs DivvyHQ

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

DivvyHQ

Category: Task Management Tool

Industries: Marketing, Business

Pricing

Starting From:

$29.00 /month

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for DivvyHQ

Manually managing project workflows for multiple projects was very problematic. With DivvyHQ, I can see all of the projects we're working on and assign and alert the next person in the chain automatically.

Waynette T.

About DivvyHQ

DivvyHQ is a cloud-based, content planning and production workflow tool built to help marketers and content producers get/stay organized and successfully execute demanding, complicated and content-centric marketing initiatives. Divvy's unique functionality combines web-based calendars, content management and online collaboration to help global content teams capture content ideas, assign and schedule content projects, produce any type of content and stay on top of production deadlines

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

DivvyHQ reviews

It really is one of the best parts of my job knowing that our entire content team has one place to create, approve and archive content. It makes managing our time and projects so much easier.

- Mary S. Senior Manager, Writing & Communications

Our content output and our ability to deliver on an editorial strategy daily have grown since adopting Divvy. And it's acted as a valuable system of record for recurring campaigns and has provided our stakeholders more visibility into what we're contributing and coordinating in service of our members and program participants, among other audiences.

- Lindsay M. Director of Content Marketing

It's kind of hard to see the "bigger picture" with Divvy. The program isn't very intuitive and is a little hard to navigate. Once items are complete, they still remain viewable which makes reviewing all works in progress confusing and clunky.

- Karina C. Editor

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

DivvyHQ

Pros
Simple to create and assign tasks, promoting collaboration
Easy to check the status of projects, and keeps you informed of actions
We use DivvyHQ for team collaboration on projects - from writing to photography to production to media outreach
I like the shareability of the program, and the flexibility for the various tasks
I also like that you can look back on past activities
Great for audience "traffic control," demonstrating content marketing's value."
Cons
In addition, every time I log out, it auto-loads to the wrong year and month, it's set on July 2017 until I click through to the actual date
Notifications of comments and status updates are often categorised as spam
This is, of course, not entirely down to Divvy but it does somewhat defeat the purpose of a collaborative platform
Every once and awhile the notification that I am "up" for a task doesn't come and it can cause a few problems
One way to fight through the clutter may be to have an: "upcoming tasks" or "tasks due today" view in the dashboard, instead of just an entire project overview."

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