Marketing 360 vs Dokmee DMS

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Dokmee DMS

Category: Task Management Tool

Industries: Education, Business

Pricing

Contact for a Quote

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Dokmee DMS

Its pretty much user friendly and out in the market in several languages, quite flexible to use

Usama A.

About Dokmee DMS

Dokmee is a secure, easy to use document management system for efficient document capture and storage, search and retrieval, and file sharing; all at an attractive price point. Dokmee adapts to any business model and is the result of cutting edge technology developed to ensure efficient, streamlined productivity and profitability. Dokmee may be quickly and effortlessly integrated into any size company across multiple industries.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Dokmee DMS reviews

It is effortless to use and so easy to implement. I like how he is storing the data in a very organized way and one place only. Due to this, it is elementary to locate the documents. and the best part is they working on to customer opinion and based on that they are proving updates in there release with that feedbacks

- Ajamil J. Software Developer

most efficient method of storing and recovering my documents. All of my documents are saved on a cloud server that can be accessed from any device and is not restricted to a single device only. The process of sharing or distributing the document may be completed by making a private link for it.

- Hasbullah A. Sales And Marketing Specialist

This software is quite easy to use and makes it easy to share documents. It integrates the valuable ability to open and edit Word, Excel and Power Point files. Easily create workflows with rules-based document routing. It has excellent customer service. It has a good level of security that allows access only to authorized users.

- Sthefany B. Financial Advisor

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Dokmee DMS

Pros
This simple yet powerful option can make even the most challenging workflows clean and seamless for the users, and also helps to train them on its use
This is a fantastic tool and comes highly recommended
It is a great experience and the sense of logic behind it is powerful too, makes DOKMEE a very good asset to any one using it
So far, my experience using Dokmee Document Management Solution has been positive and a great business decision for the team overall."
Cons
It appears to be totally random, which I found that you needed to ignore the color and icons, and read the descriptions closely to access what was needed
Some of the features that we struggle with are the text search of scanned documents and in the set-up of the filing nomenclature because we were new to electronic filing
The simple design of the application interface may lead to misleading perception of customers that this application is not enterprise solution."

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