Marketing 360 vs float

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

float

Category: Task Management Tool

Industries: Education, Business, Marketing

Pricing

Resource Planning

$6 per person, per month

Resource Planning + Time Tracking

$10 per person, per month

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for float

The scheduling, logging and updating features are the ones I use daily and they help me massively with my time management, even more so because I'm working from home. The reports are my favourite feature so far along with updates as my work changes a lot more than what was scheduled.

Himanshu S.

About float

Float is the resource management software that keeps teams of 5 to 5000+ in sync. Schedule tasks quickly with a real-time view of availability, including time off and public holidays. See your team’s capacity and utilization at a glance to optimize assigned work. Connect with project management, calendar, and communication workflows via direct integrations. Keep project plans up to date with easy bulk edits. Scale-up compliance with approval workflows and access permissions.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

float reviews

I like how easy it is to use, that's the main thing! I have never used it before but within 15 minutes I'd managed to schedule all my projects. I also like the budget tracking element - I have quite a complicated project with a less than 2% tolerance with the budget and Float has been invaluable helping me track that.

- Melanie C.

Our organization really likes Float as a picture of future bandwidth. Managers appreciate how they can quickly make adjustments to their direct reports' assignments and we have used Float as part of new hire business cases to get a quick visual of bandwidth constraints. Float is very easy to update on the fly as projects change.

- Joseph B. Partner Manager

Float makes tracking time/hours for each project you are assigned to very quick and easy. Each task has its own tab that is very specific to what you are working on.

- Zahra F. Designer

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

float

Pros
The interface has a great overview
Adding projects and tasks is intuitive and the colours make every tasks and project stand out
Logging time is really easy
We were not interested in a "log-per-minute" type of application but rather one where you can just log bigger blocks
Float helped us plan and log our time better.It is the simplest to use, extremely well organised and allows for really effective time management between the creative, editorial and customer service teams.It was fairly easy to keep track of my time once I learned how to use the program.
Cons
Planning a project is not super extensive
Float has some tools but the tools are a bit limited
The time tracking feature is the feature we use the most, it is a shame that is not available separately.At times, it tends to take too long to find available tasks.It wasn't easy to learn how to use the program
It actually took a long time

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