Marketing 360 vs GoodDay

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

GoodDay

Category: Task Management Tool

Industries: Education, Marketing, Business

Pricing

Professional

$4 per user / month

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for GoodDay

Planning & managing tasks. Our team uses it to manage multiple projects. It's Awesome! Still there are great features to explore. Images can also be uploaded to the task. Task can easily be assigned and set "Action required" by User with different available required Status. Deadline or Start/End time can also be set with the task. Day-by-Day, GoodDay is achieving different goals. I highly recommend this product, as it do what is required to do.

Shilpan V.

About GoodDay

GoodDay is a work, project, product, task, time, and team management platform that gives organizations the best tools for high-level planning, aligned with their day-to-day work, and for continuous improvement of all processes based on transparency, accountability, agility, and recognition.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

GoodDay reviews

After evaluating more than 12 project management tools we finally settled for GoodDay as it was the best from easy to use, easy to customize views based on individual's need. Also, for small company pricing is also important and we found that GoodDay pricing is very competitive.

- Parth D. COO

Very good for our internal teams to track projects.

- Rohit K. VP

I recommend GD to people who need something more robust than the free tools out there, and want something that has a lot of features for a reasonable price.

- Paul G. President

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

GoodDay

Pros
You can also view/edit your task in Mobile using GoodDay mobile application
It is an excellent and very effective product for organizing and managing your work effortlessly
Very simple to use, and it helps to multi-task, track progress and engage team members
After using several other systems for several years - no doubt - I must say this is the best option
All what you need plus several great more tricks which you will like to use
For me, i excited with the solve for management projects
Multi-taskings in my work day."
Cons
The time tracking module or part of the software is automatic, which seems to provide a little discomfort
In some places the background and text contrast is too low
People with poor eyesight may have some problems
There is only one plane for ecommerce and its limited for customization
I am missing client invoicing/Billing, if that could be added to it after a task is finished."

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