Marketing 360 vs Huddle
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Sir Richard BransonMost popular feedback for Marketing 360
I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.
Nick F.
About Marketing 360
Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Most popular feedback for Huddle
Fantastic Collaborative Tool What do you like best about Huddle? The most helpful tool on Huddle is the search function, it saves so much time when looking for a specific document, especially our best in class BIDS Review collected by and hosted on G2.com. What do you dislike about Huddle? I use Huddle daily and there is nothing I dislike. Huddle is our BID team's most-used platform! Review collected by and hosted on G2.com. Recommendations to others considering Huddle: If you are considering implementing a cloud-based platform in your business, look no further than Huddle - it's a fantastic collaborative tool that offers a wealth of tools. Huddle is easy to navigate and user-friendly. We would never be without Huddle now! Review collected by and hosted on G2.com. What problems is Huddle solving and how is that benefiting you? File sharing and version control have improved greatly within our team. It has avoided any cross over with document versions being worked on.
Kate B.
About Huddle
Huddle replaces the inefficiencies and security risks associated with collating and sharing board materials through email and paper copies. Huddle is more than a simple board pack solution; move your agendas, documents and discussions into a portal that's user-friendly, collaborative, and optimized for both desktop and mobile devices. Auditable, accessible and secure, Huddle uses strict security controls to protect and govern your confidential and sensitive board information.
Marketing 360 reviews
Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.
- Thad S. Director of Operations
Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.
- Chris M. Director of Customer Success & Analytics
Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.
- Amy M. Market Manager
Huddle reviews
"Easy to use and well-designed platform for board use" What do you like best about Huddle? Seeing who uploaded documents and when, seeing versions of the documents and voting on motions have been extremely useful for our board. Review collected by and hosted on G2.com. What do you dislike about Huddle? The most inconvenient part is that we don't have a web-version of word, so we need to download and re-upload documents. A very minor concern! Review collected by and hosted on G2.com. Recommendations to others considering Huddle: Set yourself up for success with good workspace organization! Review collected by and hosted on G2.com. What problems is Huddle solving and how is that benefiting you? We had too many board documents to have in our member's inboxes and no organization system for record-keeping. Huddle allowed us to easily share and collaborate.
- Kelly F.
"Huddle Product Review" What do you like best about Huddle? I really like the amount of storage provided with huddle. They do a great job of allowing you lots of space for any managment solution you may need. Review collected by and hosted on G2.com. What do you dislike about Huddle? I personally am a massive fan of physical hard drives. I feel that in the event that technology fails (and maybe because I like to have something physical vs the proverbial cloud) I enjoy having the backup that I need while being to wrap my mind around the concept. the concept of the cloud is still difficult for me to full comprehend for some reason (lol). Review collected by and hosted on G2.com. Recommendations to others considering Huddle: It's a great place to store massive projects. I would recommend utilizing it for that purpose. Review collected by and hosted on G2.com. What problems is Huddle solving and how is that benefiting you? Storage is the primary issue we are solving. In my line of work we created a lot of paperwork, marketing materials and patient documentation. We really like having one central location to store all of that in a management solution space.
- Riley W.
"Secure Cloud Collaboration with Huddle" What do you like best about Huddle? Fantastic tool making sharing of documents and collaborating with clients, colleagues and partners Review collected by and hosted on G2.com. What do you dislike about Huddle? There is nothing I dislike about Huddle. Easy to use, edit and share documentation. With setting tasks and file request features keeps the workflow moving. Review collected by and hosted on G2.com. What problems is Huddle solving and how is that benefiting you? Keeping document sharing secure and ease and secure collaborating with clients.
- David M.
Pros & cons
Marketing 360
| Pros |
|---|
| We have been partners since 2015 and we encourage clients to use the Birdeye technology |
| Thank you for the quality work that you provide |
| I love the convenience of having your big players all in one spot |
| Ease of reading and responding to reviews |
| It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward |
| Experience has been great and support is super helpful |
| We will continue for a long time with BirdEye." |
| Cons |
|---|
| This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites |
| The customer support is one of the worst that we have ever dealt with |
| Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is |
| It could be user error, but IDK |
| They have shown poor ethics in the wake of the pandemic." |
Huddle
| Pros |
|---|
| This certain product helps me to easily make connections with my teammates and also with the people inside my organization |
| Splendid product with bundles of superb features |
| Fantastic and recommend it to any office that is working remote." |
| Cons |
|---|
| Slow for our geographical location, no ability to customize notifications, extremely poor customer service, poor training, upgrades do not take into account features that were relied on heavily |
| The feature of commenting on a file adds no value but confuses the interface |
| Hard to track changes and collaborate on content |
| AT times, it is hard to navigate the to different settings and settings |
| A much needed update is due." |
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