Marketing 360 vs I Done This

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

I Done This

Category: Task Management Tool

Industries: Education, Business

Pricing

Basic – $5 per user/month.

Standard – $12.50 per user/month.

Plus – $25 per user/month.

Enterprise – $40 per user/month.

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for I Done This

Is a tool that allows you to manage the tasks and activities that are scheduled to be executed and developed by each team member, achieving an effective monitoring of the implementation of each of the tasks, greatly improving the performance of each team member.

Ashton H.

About I Done This

I Done This is a privately held company with a dedicated team of productivity nuts! We were founded in 2011 by Walter Chen and Rodrigo Guzman to leverage the insights Walter employed high-productivity studying techniques while achieving his law degree. Following on great insights on human behavior, optimal team environments, and lightweight practices for seeing achievements I Done This has grown from a personal productivity motivator to the realization of the Science of Small Wins: Helping teams create transparent progress every day. We are based in San Francisco and at the Downtown Project in Las Vegas. We welcome visitors and always meet our customer as we travel.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

I Done This reviews

I really like this software because it keeps us abreast of the tasks to be done, always focused on the objectives we want to achieve, so we can meet the delivery times.

- Jamie D. B. Internet Specialis

The minimalistic UI is great. It helps me be productive with my various tasks for the day. Often I have projects in my to-do lists - but I done this helps e break it down into smaller portions and take them down one by one. The daily reports are very neat, just enough metrics to be productive.

- Raghav V. Product Marketing Manager

Super simple interface, very intuitive and easy to use

- Jack H. Managing Partner

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

I Done This

Pros
Perfect for personal to-do list management
The short learning curve with a clean user interface
Multiple pricing plans to choose from
Cons
It does not come with a Free plan
No mobile apps are available
Not suited for advanced team collaboration.

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