Marketing 360 vs Infinity

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Infinity

Category: Task Management Tool

Industries: Business, Marketing, Financial

Pricing

Basic - $5 per month

Pro - $8 per month

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Infinity

We organize a hundred things with it: media galleries, software overview, social media & content marketing plans, CRM, digital resources, etc. I also like the team as they're always listening to us and improving the tool. Highly recommended.

Frank Sellingsloh

About Infinity

Infinity is a fully flexible work management platform where you can organize all of your projects and tasks in one place, customize all your work to your liking, and easily collaborate with your team. Thanks to its flexibility and customization, anyone can use Infinity: marketing agencies, project managers, entrepreneurs, development teams, accountants, educators, freelancers, real estate companies, etc.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Infinity reviews

I just have to say, Infinity is INVALUABLE in helping me manage 50-75 projects at any given time at different stages of the sales process. I would be lost without it and so glad I purchased it!!!

- Charlie Ryan

Hey, my name is Koen. I'm a Vegan Health Coach, and I'm giving Infinity a four out of five rating. For more reviews just like this, click below. So before I started using Infinity, I literally had a ton of different apps, and I still do, but I'm downsizing. So I was using, I think Plutio, I was using Trello, I was using Notion. I was using all of the different organizers and billing apps, and I was just like, "Man, there has to be a way how I can do that easier." And a friend actually introduced me to Infinity. I started using it, and it made my life so much easier. All the reasons why I chose Infinity definitely had to do with just having all of these different apps that I would normally use, or all of these different software tools, like a project manager and a billing app and just a way to organize my workflow better, all in one place. And before, like I said, I had all of these different softwares that were doing basically parts of what Infinity is doing as well, but I had to shift the whole time between three or four different software tools, and it caused me to lose where all my information was. So that's the one thing that I really like about Infinity, is that I don't need to use all of the different tools anymore. And I can just have all my information, everything that I need to work and stay organized, in one place. Let me say, it was easy to get started with it. However, Infinity is very broad. There are so many different features, so many different things to figure out, that it can take a little while for you to really get going with it and really start the full scope of what it is all capable to do. However, what I really liked in the beginning is that it has all of these pre-made templates, or different boards and different projects, for you to see how are those features all working. And what you can do is basically just copy them and start implementing into your own workflow. So that makes it definitely a lot easier, especially if you're not as tech savvy as I am, to start to use working with Infinity. But like I said, it has a lot of features, so it can take a little while for you to get to know all of them. My best recommendation for people that are considering getting Infinity would be to look at your own workflow, look at how your organization or how your work in general is structured and what are all the different tools that you're using right now in order to do your job. Right? Maybe you have a project manager, maybe you have a tool that you can use for your task, or maybe you have a place where you write and store your content, and maybe you have something for billing. Well, if you have all of those different tools, it might be much more convenient for you to actually start looking into a tool like Infinity to organize that all in one place and just have a much smoother workflow in general. And yeah, not like I do, lose information in the process of having it stored everywhere.

- Koen V.

Lots to learn about how to use it, but now that I'm up and running, I feel pretty good about being able to keep track of a lot of things at once.

- Michael S.

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Infinity

Pros
I like that it's like Airtable and an interactive spreadsheet
Beautiful UI
Really customizable to your needs.
Cons
There are a lot of things that only the account owner can do, which creates a bottleneck for us sometimes
The bugs were outrageous and it loads so slow
Selecting and de-selecting fields for use is a bit awkward, but not a deal-breaker at all.

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