Marketing 360 vs JobNimbus

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

JobNimbus

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

Contact for a Quote

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for JobNimbus

I would give JobNimbus a four out of five. On a day-to-day basis, I use JobNimbus for scheduling jobs, ordering materials, writing notes to my teammates. So a lot of the times, we just order all our materials straight through JobNimbus to our suppliers, which is very helpful. And as well as notifying our teammates of what's going on, and it also sends out automations to our homeowners as well to help with our schedules, sending out our schedules. Things that I like about JobNimbus. I love that it syncs to Google Calendars, since we do work a lot out of our Google Calendar. I like that we're able to edit things in JobNimbus and it automatically corrects it in our JobNimbus ... I mean, in our Google Calendars, and also the fact that we can set tasks and reminders through JobNimbus that also notify us through our email, so you have that double notification reminder. A few negative things about JobNimbus is the fact that sometimes ordering through JobNimbus can be a little tricky. Things don't sync correctly, and then sometimes getting a hold of customer service can be a little bit of a problem or they're a little delayed, which kind of slows down the production for work.

Kilisha B.

About JobNimbus

JobNimbus is customer relationship management (CRM) software for construction professionals that provides fundamental features to streamline users' lead and project management requirements. It includes a proposal generator, cost estimator, task management tools, a scheduler, and invoicing tools.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

JobNimbus reviews

The best CRM I have used yet! As a GC for over 25 years I have seen dozens. JobNimbus incorporates what we want and is affordable to even new start ups. Support is excellent as well.

- Kenny Smith Smith Roofing

Life has being easy, the tension we get from tenant/client, that we should to their respond to their services failures has reduced, and get response from our team quickly.

- Stephen Olawale J.

We have been bringing on additional salesman and being able to track the leads that we distribute has allowed us to see who is weak and where. We have also used JobNimbus to increase the amount of reviews that are coming in (93 5 Stars and counting). It has allowed us to measure lead success or failure, which has whet the taste buds to have more understanding and to discover deeper ways to measure our success in other ways. It makes you realize what could be if..... When you have questions that a product like JobNimbus answers, it makes you realize that with a little extra effort, you can explode your business. We are thrilled to have found JobNimbus.

- Ryan S.

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

JobNimbus

Pros
The support in customizing it to fulfill our needs was great
I like almost everything about it
It is good for a small business
It is easy to customize the fields on the customer contact and the customer jobs
I am glad we were able to link with our other programs made a seamless transition for business."
Cons
I absolutely hate how difficult it is to actually set the date and time for a lead appointment with the mobile app
TERRIBLE mobile apps (IOS & Android)
It's so bad our field guys have resorted to opening the desktop version on their browsers
They must do some type of maintnence monthly because all of the syncing functions fail to work one weekend a month
They do not tell you when its going to be and play stupid when you enquire about it."

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