Marketing 360 vs Knowledge360

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Knowledge360

Category: Task Management Tool

Industries: Business, Marketing, Education

Pricing

Growth

$649 | Monthly Cost per Power User

Professional

$949 | Monthly Cost per Power User

Elite

$1349 | Monthly Cost per Power User

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Knowledge360

There is clearly a ton of power behind the suite of tools being offered. The hands-on training is invaluable. For anyone engaged in research, making sense of trends, and/or aggregating content, there is plenty here to play with. It is extremely helpful to have articles displayed in plain text with no ads/noise. Additionally, they have subscriptions to a wide range of publications, journals, etc., that are normally behind paywalls.

Ryan S.

About Knowledge360

View all your news, alerts and competitors' website updates without searching through dozens of browsers. Build, store and share CI reports and dynamically updated battle card dashboards to better enable your sales BD teams. Unlimited dashboards let you tailor information and aggregate large volumes of content into sensible views. Bundled data includes: FACTSET, Crunchbase, SEC Filings, Company Reviews, NIH, Live stock feeds, FAERS, USPTO and more. Dedicated US based Customer Success team.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Knowledge360 reviews

My overall experience right from the evaluation to launch phase has been exceptional. The team behind this tool provides excellent support and is always on hand to address queries. This had helped us to customize the tool and filter out the noise to enable faster decision making and also saves us a huge amount of time which was previously spent on gathering information.

- Shriharsha B. Competitive Intelligence & Marketing Operations

Love the company, especially the people. We are using K360 to replace google alerts. K360 let's us monitor all of our competitors in one easy place. It has saved us significant time.

- Ricardo L. Vice President

We are able to better connect our global organization.

- John H. Manager, Strategy and BD

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Knowledge360

Pros
Easy to set-up with built-in widgets and templates
Economical and doesn't burn a hole in your budget
Access to a multitude of publicly available information across the competitive ecosystem
Easy alerts for those who are time-crunched
Saves a lot of time and effort spent in gathering news
intelligence and documents
Can be a central repository for all types documents and field intel for an organization
Cons
Fair bit of learning curve as there are so many features
Odd-chances of not functioning in some regions due to internet censorship
Customization requires fair bit of time and efforts, but nothing too significant

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

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