Marketing 360 vs Marvia

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Marvia

Category: Task Management Tool

Industries: Marketing, Education, Social Media, Business

Pricing

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Marvia

Marvia is a very pleasant partner to work with. Unlike companies that are selling features Marvia works with the customer on the process and the best ways support and facilitate is. Having the customer’s process as the leading factor means that the system must have flexibility to adjust, which is definitely the case with Marvia. In addition to that you get as a customer a professional consultant that guides the implementation from the design phase throughout the implementation, testing, acceptance and release. As a customer I know that I can count on Marvia!

Uri S.

About Marvia

Leading brands use Marvia's Digital Asset Management to save time and resources, shorten time to market and increase brand consistency across all partners and channels. Whatever the size of your organization, stop wasting time and produce more content, without hiring more designers and marketers. Organize, customize and distribute your marketing content with ease and maximize results with Marvia.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Marvia reviews

The most positive thing about having launched Marvia is that our colleagues now became visual designers themselves, giving them the opportunity to create flyers and posters within a short time.

- Carlijn B. Communicatieadviseur

The Marvia team really excels in client service.

- Danny D. CEO

We are a network of hostels with more than 50 hostels across Canada. We changed our branding more than two years ago and, since then, we have had great difficulty monitoring the brand assets across the country. However, Marvia's installation in our hostels has solved this problem quite quickly. Moreover, the customer experience provided by the team is outstanding. Our customer success manager, Maarten, has always been very proactive and has answered all our questions with kindness and rapidity. The integration has been easy and smooth!

- Vicky M. Marketing Coordinator

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Marvia

Pros
We have benefitted in a great way by using Marvia, but I believe there are still a lot more benefits to gain and Marvia is always working with us to see and understand how we can gain those benefits
It's easy to share documents with your employees and they can create their own versions of the documents
Marvia is a great company to work with, helpfull and easy to get in touch with
They are always looking for the win/win situation
Their customer success helps amazingly well
Communication with the company."
Cons
Complex templates are sometimes hard to implement
It is not possible to create or redesign your templates by yourself
The filter in the administrator does not always work properly
Sometimes hard to get an overview of all the orders
We sometimes experience little bugs within the software
However the people at Marvia are always willing to solve problems."

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