Marketing 360 vs memoQ
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Sir Richard BransonMost popular feedback for Marketing 360
I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.
Nick F.
About Marketing 360
Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Most popular feedback for memoQ
Better brand recognition and customer support, safety issues (memoQ may be deployed on premise, contrary to cloud-based competitors).
Maciej K.
About memoQ
On-premise & cloud-based tool that helps businesses manage translation projects by creating reports, tracking project changes, accessing voice commands and more.
Marketing 360 reviews
Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.
- Thad S. Director of Operations
Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.
- Chris M. Director of Customer Success & Analytics
Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.
- Amy M. Market Manager
memoQ reviews
The shortlist of features I love most includes the following: TMs, TBs, Concordance, segmentation, connection with the LT, the system of Live Documents. Plus: top-notch technical support provided by the professionally outstanding team of specialists. A most recent example: prompt and efficient assistance from the memoQ team associate named Mária Gergőné Petrusán (memoQ Help Center).
- Sergiy L.
Its great! I used a competitor software and since using MemoQ I never went back unless customer specifically require we use another translation assisted software
- Roberto R. CEO
Our overall experience with memoQ has been very positive. It has enabled us to drastically develop our service offering and equipped us with one of the leading translation technology on the market. The support is good and reliable however our timezone (Asia Pacific) is not covered.
- Thomas L. Chief Technology Officer
Pros & cons
Marketing 360
| Pros |
|---|
| We have been partners since 2015 and we encourage clients to use the Birdeye technology |
| Thank you for the quality work that you provide |
| I love the convenience of having your big players all in one spot |
| Ease of reading and responding to reviews |
| It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward |
| Experience has been great and support is super helpful |
| We will continue for a long time with BirdEye." |
| Cons |
|---|
| This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites |
| The customer support is one of the worst that we have ever dealt with |
| Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is |
| It could be user error, but IDK |
| They have shown poor ethics in the wake of the pandemic." |
memoQ
| Pros |
|---|
| Great translation CAT tool, has good memory and quality assurance features designed for translators |
| Its ability to handle the various types of Excel files is a great news of translators, especially those working in the financial area |
| You gotta love MemoQ, it's laden with multiple features that i love to use |
| This feature, where agencies can temporarily assign a license to a user who does not have a license, is also a highlight that makes MemoQ stand out from its competitors." |
| Cons |
|---|
| And using the server version for one client didn't work at all, I had to ask the client to take it offline |
| The last straw for me was, when I had to install MemoQ on a new system after a crash |
| The installation didn't complete, and the error included a Visual C++ Redistributable error |
| After the reinstallation disaster, and as I've had a lot of problems with MemoQ, I asked for them to cancel my license and return my money |
| More agencies and switching to MemoQ |
| Trados still dominates but seems to be losing ground." |
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