Marketing 360 vs Metigy

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Metigy

Category: Task Management Tool

Industries: Marketing, Business

Pricing

Starting From:

$25.00 /month

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Metigy

It actually helps me figure out how to run our social marketing program, not just execute our existing content, although it does that too. The more they deliver insights and time saving features, the more I love the AI. The Metigy people seem to be thinking about what users want, rather than what they want to build, and they deploy new features every week, or it seems like that. So I get to experience new things all the time. Biggest thing though is the better results we are getting. Most of our content metrics are at least 2x in 3 months. Give me more I say!

Sam M.

About Metigy

The Worlds Leading Decision Support Technology made for SMB Marketers Metigy's intelligent Insights, prioritized Actions and practical Objective setting guides you to focus your creativity and marketing efforts on what really works. We throw in world-class tools and interactive learning so you can master marketing and make your social and digital content and advertising investment deliver 2x-3x performance improvement quarter on quarter

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Metigy reviews

Perfect for our franchise model, having to post to numerous centre pages. With Metigy we are able to do it all in one go and it allows us the freedom to schedule posts at any time which is very handy. It's also great how it gives us insights to what our best posts are and which times get the best engagement.

- Alyssa L. Marketing Assistant

We easily searched for the best and safest way to manage our social networks, and although at first we were a bit distrustful of having artificial intelligence software, that changed completely when we used Metigy.

- Juan M. Blogger

it's a bit difficult to navigate at the beginning The team behind Metigy is always extremely useful and responds immediately whenever you have a problem.

- carolina a. Economist with specialization in Administration and Marketing.

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Metigy

Pros
1
The first thing I noticed about Metigy was their customer support
While setting up my account, I had some issues adding my competitors facebook page, so I reached out to customer support, who explained that they were having an issue with Facebook's API and the issue was being solved
Once it was solved I was notified
2
The Content Planner: I liked how the Metigy's IQ could publish my posts at optimal times rather than having to schedule my post myself
3
Social Media Strategies and Tips: At the right side of Metify (in the Action tab of the orange sidebar) are suggested strategies, Tips on the number of posts to make, the number of weekly posts to publish to hit optimal post count
4
The Analytics Dashboard: Ilike how i can create my own dashboard or generate dashboards
I like how i can compare my performance with my competitior's performance for each SM channel 5
The Media Library
Cons
1
The Orange sidebar: I wish it was collapsible
While the sidebar is great for receiving updates from Metigy's team, and for receiving tips and strategies, I wish it could be collapsed or minimized
Even more when i'm in the dashboard page
The orange sidebar is distracting and makes the analytics and stats in my dashboards look a bit squeezed
2
Metigy is not a simple software, Unlike SM management tools such as Buffer, Hootsuites or even Loomly, Metify is a bit complex
For instance, it took me a while to figure out how to customize a post in post planner for a specific channel
e.g shortening the text of a post for Twitter.

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