Marketing 360 vs Neuton AutoML

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Neuton AutoML

Category: Task Management Tool

Industries: Business, Marketing, Legal Files

Pricing

First Law

$699 user/month

Second Law

$499 user/month

Third Law

$899 user/month

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Neuton AutoML

No Code functionality - it required minimal fuss and low coding aptitude to get started. Was able to work on smart energy meters for a holistic initial experience, although would require more time to get acquainted with the product.

Ravi G.

About Neuton AutoML

Neuton, a cloud AutoML solution, makes Machine Learning available to everyone. Unlike traditional AI solutions that are very complex thus requiring rigorous tech skills and associated with high costs for implementation and support, Neuton doesn't require any coding and allows all demographics of users regardless of their experience to build AI solutions in just a few clicks. Neuton enables users to implement ML in days instead of months.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Neuton AutoML reviews

The model building capacity of Neuton's platform is extraordinarily amazing. The models that usually take hours of time can now be done and built with ease.

- Soham S. Product Specialist

Neuton allows us to get a faster and more accurate assessment of each borrower in comparison to other solutions we have tried. As a result, we were able to increase the pool of credit-worthy customers and issue more credits with less risk.

- Ivan M. Head of Fraud Risk Management Department

Due to the misleading marketing, I would say my experience was mostly negative, however this platform clearly has a lot of potential, as it has multiple, unique features that stand out from the automated ML competition.

- Zachary N. Software Engineer

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Neuton AutoML

Pros
The model building capacity of Neuton's platform is extraordinarily amazing
The models that usually take hours of time can now be done and built with ease.
Cons
So far I did not find any of the features missing or incomplete
But I would really want to see user guidance rather than someone from the team explaining at the beginning.

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