Marketing 360 vs Odoo

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Odoo

Category: Task Management Tool

Industries: Education, Marketing, Business, Financial

Pricing

Odoo ERP

$24 / user monthly

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Odoo

A simple menu that can be accessed through any device is a very pronounced advantage when compared to other ERPs. This makes it easier for us to be able to access and work on a mobile basis. In addition, the total cost of Odoo is considered quite cheap for an ERP with good integration capabilities

Aulia D.

About Odoo

Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget).

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Odoo reviews

Odoo is an open ERP system. so it's easy to customize as per need. Odoo already provides lots of apps like sales, purchase, inventory, and POS which are very useful and easy to handle. From small-scale industries to Multi-National companies you Odoo ERP System.

- Mayur M. Software Engineer

I was mainly using the software for a small business with emphasis on customizable, editable invoices and simple accounting. The software DOES this, but it is such a complicated process that it honestly began to get on my nerves to the point that I stopped using it.

- Summer A. Pet transport specialist

Very user-friendly and easily manageable

- Ranjana A. Vice President Human Resources

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Odoo

Pros
Its brilliant, having experience with few ERPs in my 20 year career i found Odoo is the best
It perfectly supports Importing, exporting or migration from another ERP
Transactional control, tracing over network is available, secured platform for business
Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time)
I love the most is the business function inside odoo, its object link with each other such as sale, inventory, and alot so on, I have been using this until now i want to be a partner with odoo."
Cons
Partner! partners! partners
No business experience, very young developers with no experience, alot of customization that make odoo worthless afterwards, alot of mony to implement and customize
Second thing is when there is any error in py file sometimes it fails to give exact error
The initial implementation was painful to say the least
The time it took me to learn how to use it and to training my teams but I feel it would be the same with other companies or even worse."

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