Marketing 360 vs OfficeSpace

See the best product reviews, compare products, read reviews, and more.

Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

OfficeSpace

Category: Task Management Tool

Industries: Education, Business, Marketing

Pricing

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for OfficeSpace

My overall experience with the product is very positive, the vendor team we work with is really nice. I seriously recommend the software for companies that need a simple solution to be able to manage the office space bookings and seating.

Dobrin T.

About OfficeSpace

How we work and where we work has changed forever. But other workplace solutions still limit what you can do when it comes to testing seating arrangements and managing things like moves, desks, requests, and rooms. As the world's leading workplace management platform, OfficeSpace is the only all-in-one solution that gives you everything you need to create a better place for everyone. Safely reopen offices, manage a productive hybrid workplace, and create a better place for everyone.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

OfficeSpace reviews

Fancy app, great for booking a desk in the office, worldwide. I like the icon I can select for my user, I love the design and I found the app very useful.

- Roxana Georgiana I. Demand manager

Nothing but positive experience.

- Temesgen H. CAFM Specialist

The OfficeSpace Software went from a basic need to manage workplace moves and has ended up providing way more than we ever thought. The additions keep coming along with expanded reporting. The customer support is by far the best I have come across as they are always very responsive and have been great at communicating whether it is something we need assistance with (change to floorplan) or have a question on a possible need we have

- Tim P. Sr. Environmental, Health and Safety Manager

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

OfficeSpace

Pros
Support has always been responsive and helpful when I've needed it to be (which is almost never)
I like that they are constantly rolling out upgrades and improvements to make life earlier
I seriously recommend the software for companies that need a simple solution to be able to manage the office space bookings and seating
When we launched OfficeSpace in February of 2013, we were amazed at how easy the tool was to use and how supportive the staff is to our changes, questions, and needs."
Cons
There is very little that I dislike about this software outside of many the process of zooming in on the floor plans
I sometimes have issues with the location
I am not sure why it does not identify from which country I am
Being a technology company, I knew if I chose the wrong program this would be a huge error on my part
I needed something people could understand and engage with
Take time to get what you want from the system down on paper so that there are no misunderstanding."

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