Marketing 360 vs Ora

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Ora

Category: Task Management Tool

Industries: Education, Marketing, Social Media

Pricing

PROFESSIONAL

NO LIMIT

$5.99

Per user/month

ENTERPRISE

NO LIMIT

$19.99

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Ora

Our business has a lot of creative minds collaborating on several projects, and before we started using Ora, project management was a nightmare. We weren't communicating well, we were struggling with 8 people on a cumbersome worksheet, missed deadlines, projects not turning out as well as we'd hoped. With this little organizational tool, things just fell into place, team members began using it right away because it's so intuitive.

Rose D.

About Ora

Ora is an all-in-one real-time workspace for teams. It has everything your team might need to be productive. Project & task management, kanban, scrum, time tracking, chat, reports on projects and team productivity. It is powerful, yet simple and easy to use.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Ora reviews

I use Ora to plan and execute projects in my design business. I use it myself and with clients.

- Jonathan T. Co-Founder

Ora is AMAZING! It provides a great workspace platform for everything you need for task management. The design and interface is awesome and I can organize and track my work, share files and communicate with my colleagues with such ease and it is very user-friendly and easy it is to navigate, not to mention that it all happens in real time. It is a great aid in ensuring productivity especially when working in a team. My overall experience using Ora has been great.

- Khothatso M. Freelancer

Learning curve - I am not a detail oriented or organized person by nature so it's a challenge for me to even use a project management system. This felt hard but the payoff has been worth it. I still don't really grasp everything after several weeks of using it daily but I am getting there.

- Amanda T. Co-Founder

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Ora

Pros
It's simply amazing how easy it makes it to keep track of everything and also to invite other people involved in the project, like my editor
I also love that they have a desktop app for Mac
I love that our project coordinator can manage tasks and assign them to each of our designers, developers and creative staff
Great Software To Help You Plan Out Projects and Website Content
Ora has definitely boosted our productivity: being able to "portray" all our ideas and organize them in beautiful cards is amazing."
Cons
Attachment system is bad
User should be able to attach multiple file simultaneously
ORA has been our final stop for Project Coordination
More of a user error, but if I leave it running and forget about it, I have a long time period and I have to go back and fix the time, sometimes fixing the time isn't super intuitive
Occasionally I have experienced problems loading my files
Suddenly my files disappear and I have to reload the page to see them again."

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