Marketing 360 vs Plutio
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See the best product reviews, compare products, read reviews, and more.
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I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.
Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Plutio is an All in One Client Portal Game Changer What do you like best about Plutio? Plutio includes all of the traditional features of a client portal like tasks, kaban boards, time tracking, milestone etc, and take a giant leap over the competition offering Invoicing, Subscription Management, Internal Chat, with the ability to White Label the portal and domain. Review collected by and hosted on G2.com. What do you dislike about Plutio? So far the only pain point has been with integrations with companies for Intercom and ability to editing a subscription without having to have a client re-fill out CC info. Review collected by and hosted on G2.com. What problems is Plutio solving and how is that benefiting you? Giving clients the ability to login to one location to view progress, updates, communication and manage files.
Plutio is a business management solution designed to help small businesses handle projects, create proposals and process invoices on a unified platform. With the time tracking module, employees can manually or automatically log work hours in timesheets and share them with supervisors via email.
Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.
- Thad S. Director of Operations
Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.
- Chris M. Director of Customer Success & Analytics
Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.
- Amy M. Market Manager
"Great Project Management Focused CRM" What do you like best about Plutio? The client billing features on this tool are amazing. I can create custom proposals, contracts, and invoices from within the program. From there I can send them to clients where they can e sign and accept the terms and even pay their bill directly. Review collected by and hosted on G2.com. What do you dislike about Plutio? Nothing really, this has been a great tool for me. Review collected by and hosted on G2.com. What problems is Plutio solving and how is that benefiting you? Client management issues have been solved, especially client billing! The white label features of this product keep things looking professional as well. There's also a client portal so customers can keep track of their projects and invoices easily. Plutio has changed how I operate my business!
- Anthony D.
"Plutio to track your projects" What do you like best about Plutio? Plutio is an easy platform to use. It's available via their portal using a web browser or desktop app. You can easily switch from different client accounts with fully customizable tabs. There are many features I've yet to unlock. Review collected by and hosted on G2.com. What do you dislike about Plutio? I have not used this software tool to its full potential. Because we have an external invoicing software already implemented I have not tried out plutio's version. Review collected by and hosted on G2.com. What problems is Plutio solving and how is that benefiting you? I can have different contributors review what projects are in the pipeline without having to email them. This allows me to keep myself and everyone updated on the status of various projects.
- Moises G.
"The perfect project management tool for agencies" What do you like best about Plutio? Simply log into your portal and you have all the detiails about your project in one place. Plutio makes it easy to stay organized and on track with your service-based product. There are a lot of new features coming. We use the platform to manage active clients, their projects, their tasks and events. There is a live web chat feature that you can embed on your website to allow prospects to communicate. Study the features and you will find that this is an overall great value tool for project management. Review collected by and hosted on G2.com. What do you dislike about Plutio? Plutio has a roadmap full of great ideas but they have been slow to develop. Sometimes over 2 years. There is a great community surrounding the product, lots of discussion and feedback from the supporters, I I just wish the development could move faster. Review collected by and hosted on G2.com. Recommendations to others considering Plutio: Compare features with other platforms and you will find this to be a good value. This single platform can replace multiple tools. Review collected by and hosted on G2.com. What problems is Plutio solving and how is that benefiting you? It is a great tool to keep my team organized. I have a white-labeled client portal that looks real professional to let clients review their project status, leave update requests and collaborate. The event calendar sends reminders to me and my team to keep us on track for an event.
- Ray M.
|We have been partners since 2015 and we encourage clients to use the Birdeye technology
|Thank you for the quality work that you provide
|I love the convenience of having your big players all in one spot
|Ease of reading and responding to reviews
|It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
|Experience has been great and support is super helpful
|We will continue for a long time with BirdEye."
|This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
|The customer support is one of the worst that we have ever dealt with
|Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
|It could be user error, but IDK
|They have shown poor ethics in the wake of the pandemic."
|I like that you can do pretty much everything with it in terms of tracking time, project management, inviting clients to collab, and managing your calendar
|Having used more advanced and powerful software such as clickup, I can see the value in providing a more simple portal for clients and collaborators
|Look and feel are fairly nice
|Visually, Plutio is pretty great.
|UX issues are never addressed
|Bugs last for years
|A little expensive compared to other tools in the market with very similar and more developed features.
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