Marketing 360 vs ProProfs Project

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

ProProfs Project

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

Essentials - $3 per month

Premium - $6 per month

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for ProProfs Project

Amazing for workload management What do you like best about ProProfs Project? ProProfs helps me optimize my workload without a hitch. Using its intuitive dashboard, I can track whether any resource is overworked or underutilized. This way, I can quickly adjust my workflows and manage my everyday workload efficiently. Review collected by and hosted on G2.com. What do you dislike about ProProfs Project? The tool doesn’t offer automation features. Having these features would really enable me to offload quite a few of my tasks so that I can give dedicated attention to more important tasks. Review collected by and hosted on G2.com. What problems is ProProfs Project solving and how is that benefiting you? I have witnessed an overall improvement in team productivity, owing to a balanced workload for each team member. So now, no team member is overburdened with more tasks than others at any stage of the project.

Archi G.

About ProProfs Project

Project management software is an all-in-one solution to all your project management needs, right from planning to execution, and completion. An online project management tool also lets you collaborate with your team on the go to keep everyone on the same page. Easily share task feedback, generate insightful reports, and take your next action from a single dashboard to drive your projects to success.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

ProProfs Project reviews

Efficient and easy-to-use tool that both my creative team and my clients love to use!

- Josh Latham, Pxlvue Creative Imaging

I feel 100% organized since using ProProfs Project! It's a real money and time saver!

- Stacey Berlin, TCR Marketing

"Productive Tool for remote teams." What do you like best about ProProfs Project? I have used the ProProfs project for the past two years. Using ProProfs, I could manage my remote teams smoothly. All the team members were able to quickly see their assigned tasks and share files and feedback on the go. I could efficiently collaborate with team members and ensure seamless communication regardless of geographical distance. Review collected by and hosted on G2.com. What do you dislike about ProProfs Project? There is nothing much that I dislike about ProProfs as it pretty much organizes all my work. Review collected by and hosted on G2.com. Recommendations to others considering ProProfs Project: I think ProProfs is a must-have tool if you are managing remote teams. Review collected by and hosted on G2.com. What problems is ProProfs Project solving and how is that benefiting you? Proprofs helped my remote team to stay connected. We used to discuss the project requirements deadlines and ensure timely delivery of the products and eventually update the progress of our projects.

- Ajay D.

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

ProProfs Project

Pros
Everything can be done on a single dashboard - that's the best part of this tool
Even task progress bars have enabled us to see how far the team members come in terms of individual progress and if they are able to meet their deadlines on time or not
We're still using the product and so far our experience has been amazing with it."
Cons
I am impressed with this tool, but lagging issues sometimes annoy me
The only thing that anyone can dislike about this product is the lack of integrations it has for now
Project management only, so no CRM for managing prospects and leads (but we just use something else for that!)."

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