Marketing 360 vs Replicon
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Sir Richard BransonMost popular feedback for Marketing 360
I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.
Nick F.
About Marketing 360
Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Most popular feedback for Replicon
I would rate Replicon a 5 out of 5 stars. Before Replicon, as the manager, I was doing everything manually, simply with Excel spreadsheets. And so we needed a software that was going to allow us to be a little bit more efficient in our employee time tracking and also performance tracking as well. I looked into some others, but nothing that really offered me the flexibility that I was looking for. Replicon by far was the most flexible of all the different options that I looked at. I felt that it was the easiest for our end users, for my employees to use as far as clock-in, clock-out functionality is concerned. Also for myself on the back end, as the manager, it had the reports that I was looking for and also the ease of use to put together what I needed for each pay period. Integration of Replicon was quite simple actually, we had a designated representative with the company that I had frequent contact with that asked me specifically what we were looking for as far as flexibility is concerned. I had some very specific needs for them, and they were able to translate that into reporting tools that we were looking for. So integration was simple. The uploading of data was simple that we needed to have happen, and it happened in a decent timeframe as well. Replicon I feel is great for scalability. If you are a smaller business with a few end users that you're looking to simply and accurately track time, as well as to track processes or to check performance, Replicon will do that for you. Replicon is easy to work with, and also has some flexibility with their reporting tools that they can offer as well. So I think it depends on the size of your corporation and what you're looking for, but they've definitely been a great partner to work with.
Spencer S.
About Replicon
Replicon unified platform helps manage time and costs across your enterprise for enhanced performance and profitability. Notifications, approval workflows, GPS tracking, & more supercharge productivity while freeing HR to focus on more strategic initiatives. Configurable timesheets with advanced mobile capabilities enable time tracking for employees & projects anytime, anywhere. Stay on top of resource utilization with Replicon TimeOff add-on & map the right people to the right project.
Marketing 360 reviews
Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.
- Thad S. Director of Operations
Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.
- Chris M. Director of Customer Success & Analytics
Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.
- Amy M. Market Manager
Replicon reviews
I give Replicon a four out of five stars. For more reviews like this, click the link below. Replicon helps us keep our timesheets organized. We work with a lot of different vendors, and we need to attribute the time that we've worked on each of our projects accordingly, to each of the different projects. The thing I like most about Replicon is that it's easy to search through the list of all the different vendors that we use and the different products that we offer them and to be able to select each of those. And they have their own line items before each week that I need to put time in for my timesheet. Replicon is great for most things. And I could use with a little bit of a UI uplift; it still seems a little on the older side. But for the most part, it does its purpose. It serves well in its capacity.
- Brad N. Business Analyst
My experience with Replicon has been great. They worked through transitioning us to their Gen 3 platform and it went great. Their support was able to fix any problems we encountered with implementation. They are extremely patient with getting us set up with a complicated integration project with another service.
- Curran H.
Our organization uses Replicon for time tracking and management of paid time off. Overall, it is clunky software that does not facilitate the process for either.
- Caryn D.
Pros & cons
Marketing 360
| Pros |
|---|
| We have been partners since 2015 and we encourage clients to use the Birdeye technology |
| Thank you for the quality work that you provide |
| I love the convenience of having your big players all in one spot |
| Ease of reading and responding to reviews |
| It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward |
| Experience has been great and support is super helpful |
| We will continue for a long time with BirdEye." |
| Cons |
|---|
| This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites |
| The customer support is one of the worst that we have ever dealt with |
| Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is |
| It could be user error, but IDK |
| They have shown poor ethics in the wake of the pandemic." |
Replicon
| Pros |
|---|
| Excellent and I highly recommend this product for any professional services organisation |
| We use Replicon with out contractors to track project time and expenses |
| Very good tool for this type of activities and gives use useful reporting back to our customers |
| Being able to see project balances daily is extremely helpful |
| Also love the ease of electronic approvals." |
| Cons |
|---|
| I Hate that my reports have different margins for some pages |
| To date our experience is mixed due to some staff working remotely |
| But this should have no reflection on the system |
| The main time sheet entry controls are not intuitive and not very customizable |
| The reports are the same problem and there are many limitations to how information is displayed and organized." |
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