Marketing 360 vs Samepage

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Samepage

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

FREE

$0

Standard

$7.50

Per user, billed monthly.

PRO

$9

Per user, billed monthly.

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Samepage

Very positive and their customer support team goes above and beyond my expectations.

Kim

About Samepage

Samepage makes collaboration software to help teams get work done. Chat, share files, and manage tasks – all in real-time and in one app. Samepage simplifies the way teams work. We’ve built all the productivity and communication tools you need to create, discuss, and complete projects in one place. Create content, organize files, and discuss ideas without having to switch apps. Our Livepage architecture enables teams to work together at the same time, and see every action in realtime. It's team collaboration the way it's meant to be – simple, fast, and completely transparent.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Samepage reviews

Overall, this has been a great tool for a couple of small organizations I work with using Samepage. It has the core features small teams need to get organized and is very cost effective (with their generous free plan).

- Kevin

Team members found this product particularly quick and easy to learn how to use.

- Carolyn

Teams in my organization collaborate on the same document and projects from a single platform.

- Derek

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Samepage

Pros
Combines both online project management and cloud file storage abd synchronization in one same page
User friendly
Easy to use.
Cons
Doesn't feel or look as slick/intuitive as some of the competitors
Does not have the ability to chat in a group video calls and conferences
High cost per user in comparison to some other tools.

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