Marketing 360 vs Solodev CMS

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Solodev CMS

Category: Task Management Tool

Industries: Marketing, Business

Pricing

Lite

$79/user

Per month

Pro

$490/user

Per month

Enterprise

$1,990/user

Per month

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Solodev CMS

Fantastic company that is very hands-on with their customers and really goes the extra mile to make sure they find custom solutions to meet the goals you have with their platform.

Jack C.

About Solodev CMS

Solodev is the CMS for AWS - empowering designers, marketers, and developers to work together on digital transformation and create amazing customer experiences in the Cloud. With Solodev, you have the freedom to design and build feature-rich websites, apps, portals, and API-driven headless solutions that distribute content across every channel - from the browser to IoT devices - with enterprise-grade security, scalability, and 24/7/365 U.S.-based support.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Solodev CMS reviews

Very user-friendly and easy to teach new staff members how to use. Everything is 100% custom, so if you dream it, you can do it. This is easy. Drag & Drop feature to the design and development of your website will help you move things faster. It is compatible with all devices. It is by default in the AWS marketplace. Also, it has excellent integration with salesforce, and it works perfectly with Marketo digital marketing app.

- Osanda G. Trainee Software Engineer

Many outstanding features for websites and apps.

- Debasish R. Application Development Team Lead

The thing I like the best would absolutely be how easy it is to update content/information. The ability to have our individual departments manage their own pages because the system is plug and play. I no longer have to worry about my team messing up the look of individual pages. The system takes care of that and is so easy to use!

- Kassandra C. Communications Specialist

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Solodev CMS

Pros
Everything is 100% custom, so if you dream it you can do it, theoretically.Very user-friendly and easy to teach new staff members how to use
love the platform
It helps to solve customer problems
Cons
Because everything is custom, it's almost impossible to make minor adjustments without coding expertise or a large budget.One of our struggles has been housing our photos within the CMS into a photo library that is easy to access
Solodev has been working with us to continue to make this process better and it has already come a long way.A tad bit expensive
Other than that, everything is well-rounded and all is great.

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