Marketing 360 vs Swit

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Swit

Category: Task Management Tool

Industries: Education, Marketing, Business, Fianncial

Pricing

Standard

$9.99

Per person, per month

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Swit

It was an appropriate tribute to the team's coordination and management of events. I recommend and encourage everyone to use it and take advantage of the tools and features provided by Swit to implement the best project management practices, which primarily focus on creating an integrated system that enables team members to understand their responsibilities and fulfill them fully and on time.

Muna A.

About Swit

Swit is a complete team collaboration suite, which seamlessly combines team CHAT and TASK management. With Swit, you don't have to go back and forth between the two platforms any longer. Finally, you can move to different workflows without losing context in your familiar ways and in a revolutionary new way. Swit can give your team more freedom from integrations through chat, post, file sharing, kanban, gantt chart, and calendar. Try Swit, and turn your conversation into trackable tasks now!

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Swit reviews

Using Swit, we were able to simplify project management by consolidating all of our responsibilities and communicating with one another in a single location.

- Ayman S. Senior Interior designer

The most important thing that we succeeded in using Swit was keeping all team members informed of the delivery dates, by increasing the level of interaction among them, and Swit also contributed to documenting all the updates and entries made by the team, which provided us with an integrated archive of project events.

- Amira D. Site Architect

The advertising which comes in between is the most I dislike about. There are some glitches and bugs while using this software. It should update some more features in its software. They should also upgrade their user- interface. Otherwise no complaints it is a great tool to use.

- Kavyansh G. Social Media Coordinator

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Swit

Pros
I like having multiple channels linked to smaller groups
being able to create and follow colleagues' tasks is really useful for keeping things organized and avoiding confusion
Coordination and minimization of data overload are achieved by tagging colleagues and discussing certain themes in the remark
With the use of a visible shared workspace, we could track team progress and concerns linked to tasks.
Cons
It was tough to choose multiple jobs at once to record color labels or tags
If multiple selection or area selection is allowed, it will be more convenient to use the label registration approach
Inexperienced users may find the platform's UI difficult to understand at first due to its broad features.

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