Marketing 360 vs Taskworld

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Taskworld

Category: Task Management Tool

Industries: Student, Education, Organization, Small to Medium Businesses

Pricing

US$0 Free forever Free

US$8 per user/month, billed annually

Premium

US$15 per user/month, billed annually Business

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Taskworld

Taskworld proved itself to be a game-changer! We had to project manage the pandemic crisis at a global and regional level in record time, setting up collaboration between hundreds of colleagues and departments all across the globe.

VINCENT OZANNE

About Taskworld

Fred Mouawad developed the cloud-based collaboration tool called Taskworld. The SaaS (software as a service) is made to make it easier to manage projects and tasks, collaborate, delegate, communicate, maintain knowledge, track progress, and give performance metrics for fact-based team evaluations. Tasks can be given and received, followers can be added, comments can be made, data can be shared and stored indefinitely, and projects can be organized.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Taskworld reviews

What do you like best about Taskworld? I can manage many projects and track tasks and collaborate with my team on every aspect. Great for multi offices

- Clarissia S. Corporate Payroll Specialist

What do you like best about Taskworld? Easy to use, friendly UX/UI. It's helping us manage our projects in the most simple way

- John Paulo S. Marketing Content Creator

What do you like best about Taskworld? An advanced undertaking and venture the board framework empowers associations to execute works quicker. Taskworld is clear, exquisite, and visual method of the following work, sharing thoughts, and estimating execution, prompts incredible efficiency. Besides, it's a web application that has a focal area for made sure about data. Clients can make ventures from an assortment of related undertakings, and task bunches structure a union of related activities. Different highlights incorporate an offers cooperation workspace, agendas to hinder huge errands, labels, marks, document connections, picture sneak peeks, and then some.

- Norelle L. Program and Project Manager

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Taskworld

Pros
Taskworld is really good for managing projects with many moving parts
The column-task setup lets you organize things visually very well, and the drag-and-drop functionality is great
Chat is set up well and offers all the functions you might want
Direct messaging, team messages, locked/private channels, custom channels, etc
Each task can live in multiple locations and be assigned to multiple people all at the same time
Great for teams with many moving parts.
Cons
Taskworld crashed ALL THE TIME
It was so frustrating
You'd notice certain functions not working (like adding an additional location or reassigning a task) and then the whole thing would go down
We lost at least 3 individual business days due to Taskworld acting up
We often requested features and bug fixes that took forever to be resolved
Taskworld staff was responsive, but issues took too long to resolve
As a small example, the GIF functionality of chat and task communication was down for weeks with no explanation
Small glitches were frequent and obnoxious
We had to clear caches all the time in hopes that we'd be able to use Taskworld the way it was intended
There were many times employees didn't get notified of their "@ mentions" or weren't seeing notifications at all
It was a nightmare of death by a thousand cuts.

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