Marketing 360 vs Veribook

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Veribook

Category: Task Management Tool

Industries: Education, Marketing, Business, Fianncial

Pricing

Individuals - $14.99/month

Businesses - Starting at $100/month*

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Veribook

The software is easily integrated with our website. [SENSITIVE CONTENT HIDDEN](our contact/trainer/superman) was readily available and created and implemented our system after asking all the necessary questions. We have been able to manage our passport appointments and limit the number of people in our lobby (Covid restrictions) so well that other departments have asked us how we did it and also implemented Veribook. We are able to reach out to confirm appointments for the next day so that we help as many people as possible.

Jennifer C.

About Veribook

Veribook is an online scheduling and appointment booking tool that displays a business' real-time availability so that it can accept and manage appointments from clients, all online. Developed with the needs of small businesses in mind, Veribook offers simple to use features to help businesses save time and money and provide improved customer service.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Veribook reviews

Our students enjoyed the reminders and confirmation of appointments.

- Betty M W. Director

Straight-forward Scheduler That Does What it is Designed to Do!"

- David E. Manager of Operations

Wish that the provider hours could be easily linked to google calendar or similar

- A P.

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Veribook

Pros
He's calm under pressure and can find a solution to any issue swiftly
I would highly recommend using Veribook if you need online scheduling within your business
I am so glad I found Veribook, they have saved me a great deal of time and energy that was previously dedicated to managing my calendar
Now I can focus that time on my business
Veribook is a very simple, affordable way to provide an online sign up solution to our wellness customers
They are great to work with and very responsive to our needs
This software has really contributed to improving our ability to serve the public during a pandemic."
Cons
We reviewed many online calenders before choosing Veribook
Most of them were difficult to use or the end user couldn't figure out what they needed to do to book a session
There was also some conflict between Admin functions and employee's functions - for example, in defining working hours
This probably has more to do with the clinic but requiring a health card every single time you book an appointment is inconvenient it should either store the card on file or remember the numbers
System glitch - unable to cancel appointments at times."

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