Marketing 360 vs YouTrack

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

YouTrack

Category: Task Management Tool

Industries: Education, Marketing, Business

Pricing

2,000-user plan

$10,000/ year

15-user plan

$200/ year

500-user plan

$5,000/ year

0-user plan

$3,000/ year

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for YouTrack

Our overall experience is positive. We run it within our own environments and can't even remember a time when we've ever had any problems or outages. It's rock solid. It's also very performant and does not have unreasonable system requirements. Internal and external users all comment on it's ease of use, particularly as we can hide away the parts which are not so friendly for non-technical users. We run our projects using the kanban functionality and when we show the boards to some of our clients who are familiar with JIRA often comment on how clean the interface is.

Andrew E.

About YouTrack

Developed by JetBrains. YouTrack is a tool to manage your projects, configure agile boards, use reports and Gantt charts, dashboards and time tracking. Track tasks and issues, support customers requests, plan sprints and releases, create workflows, and never force your process to fit the limits of a tool again! YouTrack speaks your language, supports markdown and emoji-reactions. YouTrack is flexible enough to follow your exact process! Cloud or Standalone. Free for 10 users.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

YouTrack reviews

Can be integrated with VCS repos (such as Github or Gitlab) A lot of custom fields and options to customize issue tracking experience Great customer support from Jetbrains

- Maicol B. Developer

PyCharm has tons of advantages when compared to text editors in terms of supported functionality. With respect to Python development, PyCharm definitely stands out with features like remote debugging, code quality checks, and integrations with third-party software like Docker and Kubernetes.

- Swapnil Kulkarni, Active Technology Contributor, OpenStack

As our team carefully weighed the benefits and shortcomings of building our strategy upon each of the frameworks, Kotlin Multiplatform Mobile ultimately emerged as the framework of choice.

- Kris Wong, Software Engineer/Architect, VMware

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

YouTrack

Pros
I've been working also on its workflow functionality which I've found very useful and complete
Also the docs are great and exhaustive which is a huge pro often overlooked
Very nice experience I would definitely suggest it especially to a team that likes to tinker with their tools in order to make them tailored to their needs
I'm glad it exists, it looks nice enough to convince the management and knows enough to satisfy most of the developers too
We tried a free version
It has many great tools for project management."
Cons
After initial setup, it was kind of hard to set up users and create issues off the bat
Their UI was a little confusing
For example, the option to search by 'Assigned to me' has altogether disappeared from the main menu
Now you have to specially navigate to find that tag
From a user perspective it's annoying
From an API developer perspective, it's annoying
Gets The Job Done But Clunky With Limited Views."

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