Marketing 360 vs Zesty.io

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Zesty.io

Category: Task Management Tool

Industries: Marketing, Financial, Business

Pricing

Start Up

$475/mo.

Business Plus

$3,500/mo.

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Zesty.io

Zesty.io has a single code base that is easier to maintain and use. Even the developers can access the single code base in order to implement the changes all sites that are linked to the codebase. Zesty.io is an open platform that is free for users to use it. It is very easy to create a site with the help of zesty.io

Elaina C.

About Zesty.io

Zesty.io is a future-proof SaaS Digital Experience Manager (DXP) with a hybrid headless content management system (CMS) at its core. Zesty.io empowers your teams to create, distribute and optimize web content without extensive development. Businesses maximize IT value, optimize marketing efficiency, capture valuable user behavior data, and improve content production and deployment times, hitting goals of up to 4x faster time to market. Spend less time developing and more time creating.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Zesty.io reviews

can easily update my website without having to involve our web developer. Our old feedback loop from engineering to marketing now seems antiquated.

- Ryan Z. Founder and President

Zesty is very straight foward and easy to learn.

- Courtney S. Online Merchandiser

Zesty is an excellent alternative to other CMS platforms we've had significant experience implementing on both the low-end side, such as Wordpress and Hubspot, and the higher-end side, like Sitecore and AEM. We've implemented Zesty solutions for a good number of clients ranging from startup to enterprise. Some of the things we like best about Zesty are their top-tier support, easy-to-use interfaces for both business and technical users, and their ability to keep the platform as modern as possible with very little legacy baggage.

- Tony C. Managing Consultant

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Zesty.io

Pros
Highly recommend if you are looking for industrial-strength CMS with almost infinite flexibility for developers
If you want a cheap template-y solution, this is not what you want
The partnership team is fantastic, and the software keeps their promises
But Zesty was committed to delivering what was promised, we overcame the challenges together, and developed a strong relationship in the process
Our team enjoyed using the platform
And when I've had to interact with the people behind the product, they've been timely, helpful, and extremely pleasant to work with."
Cons
Some of the engineers steps are not intuitive (how the pages/datasets, etc work)
There is no way to edit within an IDE of choice
Some of the Media organization is a little quirky
That is really the only negative
Function for managing redirects was limited
This made site re-builds more time-consuming
I worry that when there is a major overhaul of the software, I'll not be able to get a contractor onboard to support me quickly
Thankfully, few overhauls have taken place so far."

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