MassMailer vs Ongage

Side-by-side comparison of features, reviews, pricing and more

MassMailer

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Full Access License

$37.00

Ongage

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Premium

Up to 7m emails/sms per month

$1499

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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MassMailer reviews

Improvements on our original system with limited implementation and maintenance costs. Good budget solution to improving our mass email capabilities with automatic opt-out.

- Alan M. Sales Operations Supervisor

MassMailer is an outlier in that their functionality is built natively into Salesforce, the setup & usability is intuitive, and their support team is extremely attentive. I've really enjoyed the product as well as working with the MM team.

- Devin D. Consultant Director

I like that I can send a mass message but personalize it to the client that I am reaching out too.

- Just Sevilla

Ongage reviews

Ongage was the easy and right choice. We used other platforms in the past, and I’ll be honest, Ongage has blown them out of the water. You guys have done a great job with the technology.

- SCOTT COLSON VP Marketing

Ability to easily connect multiple ESP accounts and manage your email program and optimize delivery through different ESP channels based on performance feedback.

- Amit P. CTO

One of the cool things with Ongage is that sending out email campaigns to a large pool of audiences is quite simple. Also, the email deliverability is quite good among many email domains

- Susang R. Product Marketer

Pros & cons

MassMailer

Pros
The approach to how analytics are logged can also be configured/enhanced if you have a strong in-house team member or Salesforce consultant partner to help
I've really enjoyed the product as well as working with the MM team
We are able to reach out to our patients with ease and we are realizing how important this connection is
MassMailer is the BEST e-mail solution for Salesforce."

Cons
Limited email formatting as well as lack of "cc" feature that would allow extra visibility of cc'd contacts for the main recipient
Series of steps to setup campaigns correctly - Multiple step process to prep campaigns
Current lack of Lightning integration - Spoke to company and this should occur by Q218
It seems difficult to use at first
We have some problems with sending things out sometimes
It was hard to set up at first and took a while to figure out the nuances of the software."

Ongage

Pros
First I must say the Support is by far the best team I've ever worked with for any product
They go over and above to make sure they have answered your question or found a solution for an issue
A powerful and effective solution for email marketing
First thing, it has a cool feature of list management, which helps to manage all types of mailing lists and suppression lists with ease
Extremely flexible great segmentation and reporting tools
Works great with Amazon SES."

Cons
There are some UI issues, as it's a bit difficult to understand at first
Additionally, we had issues with the automation rules
Missing a few features but they're catching up quick
Real time reporting (intermittent some campaigns seem reasonable, other times reporting is delayed)
Reporting views can be a bit annoying
They require constant resizing of column widths."

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