MassMailer vs Zoho Cliq

Side-by-side comparison of features, reviews, pricing and more

MassMailer

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Full Access License

$37.00

Zoho Cliq

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Free

Unlimited - $1 per user per month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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MassMailer reviews

Improvements on our original system with limited implementation and maintenance costs. Good budget solution to improving our mass email capabilities with automatic opt-out.

- Alan M. Sales Operations Supervisor

MassMailer is an outlier in that their functionality is built natively into Salesforce, the setup & usability is intuitive, and their support team is extremely attentive. I've really enjoyed the product as well as working with the MM team.

- Devin D. Consultant Director

I like that I can send a mass message but personalize it to the client that I am reaching out too.

- Just Sevilla

Zoho Cliq reviews

"Zoho Cliq is not only as a chat application, but also as an information lifeline for the company. We can easily collaborate on multiple projects, attend meetings and screen-sharing sessions, and instantly exchange documents to bring out the best campaigns for our clients. We use Zoho Cliq for communication. It helps us feel that we are working together (physically) even when we are not."

- Xavier Tan Co-Founder, Heroes of Digital

"When we call our international team through Cliq, the audio calls and the video feature are just as good and often even better than the apps outside of Zoho. When the pandemic hit Australia, the Sydney-based team went remote. We initiated daily scrum sessions with our Australian team so we could keep tabs on what everyone was doing, and if we needed to help each other. Zoho Cliq was a good tool in regards to keeping communication channels open. We found our team was very productive even when working from home."

- Amy Gray Corporate and Governance Manager, Alpha Vet Tech

"We're constantly communicating back and forth via Cliq, and Cliq being integrated into Projects—that's brilliant. And of course, Desk is integrated with Projects, and everything's just singing."

- Stuart George Founder and Creative Director, CKP Creative

Pros & cons

MassMailer

Pros
The approach to how analytics are logged can also be configured/enhanced if you have a strong in-house team member or Salesforce consultant partner to help
I've really enjoyed the product as well as working with the MM team
We are able to reach out to our patients with ease and we are realizing how important this connection is
MassMailer is the BEST e-mail solution for Salesforce."

Cons
Limited email formatting as well as lack of "cc" feature that would allow extra visibility of cc'd contacts for the main recipient
Series of steps to setup campaigns correctly - Multiple step process to prep campaigns
Current lack of Lightning integration - Spoke to company and this should occur by Q218
It seems difficult to use at first
We have some problems with sending things out sometimes
It was hard to set up at first and took a while to figure out the nuances of the software."

Zoho Cliq

Pros
Individual chats
Group chats
Automation.

Cons
Automatic statuses are not as good as some of Cliq's contemporaries
Emojis are strange
Some of the UI is not as intuitive as it could be.

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