MeetEdgar vs Freshworks

Side-by-side comparison of features, reviews, pricing and more

MeetEdgar

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Eddie Monthly Plan - $29.99

Edgar Monthly Plan - $49.99

Freshworks

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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20M+ Downloads
5/5

#1 in Magazines & Newspapers

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MeetEdgar reviews

“I was immediately struck by how powerful the tool was.”

- Darren Rowse, Founder

“I love that I can set aside an hour each week to add more to my library and then I don’t have to think about social media again!”

- Jana Tolman, Author

"Nothing Saves Time Like Edgar Does" What do you like best about MeetEdgar? I love that you can setup campaigns to recycle content on a custom schedule. The schedule is visual and you can see what category of content is going to go out and when. The queue is easy to manage and add content. It also pulls in data from my website's news feed to make it easy to remember to create posts for it. I love that it will analyze the copy on a link and come up with suggestions for posting. Review collected by and hosted on G2.com. What do you dislike about MeetEdgar? There is a bit of a learning curve on setting the schedules and I do have to tweak periodically. I also find it frustrating that I can't customize the content across platforms in one post. For example, if you want to tag twitter handles in a post, you can only set that content to go on twitter. You have to do a separate post for the other outlets. Review collected by and hosted on G2.com. Recommendations to others considering MeetEdgar: Use the free trial as much as possible to make sure it will work for you before committing to a paid plan. Review collected by and hosted on G2.com. What problems is MeetEdgar solving and how is that benefiting you? Not enough staff to keep social feeds active. Meet Edgar helps me keep my social feeds active while recycling content throughout its lifecycle. It frees me up to work on other things since social media is only one very small part of my job.

- Alyssa G.

Freshworks reviews

“For PhonePe, Freddy fetches context from the transactions made and offers contextual assistance for a personalized self-service experience from right within the app. We have been using it for a year and can confidently say that we have accomplished most of what we had in mind.”

- Vishal Gupta, Head of Product, PhonePe

“Because we're managing and handling tickets faster, satisfaction skyrocketed. 98% of the users say they are 'extremely satisfied' after handling a ticket, and give us a smiley face.”

- Alex Anheuer, Manager Workplace Services, Payvision

"Core ITSM is Excellent" What do you like best about Freshworks? The core ITSM functionality is fully functional and easy to install and use. The incident, Change, Problem, Release are all good and the new Alert management module is a game changer. The integration via webhooks to other FRESH products is good and the Jira integration looks excellent Review collected by and hosted on G2.com. What do you dislike about Freshworks? The Project module is ok, however, it records employee time in a different data schema. In big companies with totally different project teams, it is probably ok, but in small to mediums where the project resources are also Level 3 resolvers, this creates issues pulling utilisation and billing reports together adds at least an hour of work per week. Review collected by and hosted on G2.com. What problems is Freshworks solving and how is that benefiting you? We are an Managed Service Provider so Freshservice is the core of our service delivery business. Freshservice solves our core ITSM delivery problem out of the box, no customisations are required.

- Richard S.

Pros & cons

MeetEdgar

Pros
The library is done very well
It posts content on the last-in-first-out basis and it lets you add multiple variations of posts for the same piece of content.It's easy to manage multiple accounts at once.It's very user-friendly and it's easy to get a hang of it.

Cons
The reporting is very limited
There's no dashboards or easy way to track how your posts are performing.Honestly, that's the only recommendation I have—everything else works great!

Freshworks

Pros
Nice looking status page that is easily configurable and should suit almost any situation
The support team at Freshteam is super helpful regarding learning guides and tutorials or just quickly connecting and walking me through a feature I don't fully understand yet
Freshdesk provides very useful features with multiple support channels including live chat, email, phone and social media.

Cons
Its costs are high
It was a bit difficult to adapt to but now I manage it very well
Not a problem but the UX for grouping multiple products inside the same organisation was a bit janky.

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4.6/5

20M+ downloads

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