Merchant Centric vs Social Board

Side-by-side comparison of features, reviews, pricing and more

Merchant Centric

Category: Social media Tool
Industries: Social Media, Marketing Business

Pricing

Please contact Merchant Centric for a free brand analysis, demo and pricing details.

Social Board

Category: Social media Tool
Industries: Social Media, Marketing Business

Pricing

Starting From:

$19.00 /month

20M+ Downloads
5/5

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Merchant Centric reviews

I have had nothing but positive experiences with MerchantCentric. Every single person I have ever engaged with on the platform has been nothing but professional and courteous. I know that they will have no problem helping people and extending our company's brand voice and ethics to online reviewers.

- Tyler M. Social Media Specialist

Overall, this has been a great tool to consolidate communications as well as streamline data analysis. I would recommend 10/10.

- Martin B. vp of operations

Unorganzied management. No one checked if i was all set.

- al g. Franchisee

Social Board reviews

My overall experience of using social board has been pretty amazing so far and I hope it stays that way. If you are also looking for a good software that lets you embed social media feed on blogs or websites then you should definitely go for social board

- Ahmed S. Social media marketing and design expert

The Social Board is easy to use and had just enough customization features out of the box to display what we wanted. We liked the ability to edit each individual item as well as filter out by different hashtags or platforms. It also looks great. The customer service so far has been excellent. They were very attentive and gave me a resolution to an odd issue within a week. I highly recommend The Social Board.

- Brian H. Web Developer

It is a bit pricey for its limitations in my opinion. However, that is all relative. If you are using SocialBoard for business than it is well worth the investment for the relationships.

- Michelle D. Photographer

Pros & cons

Merchant Centric

Pros
This company does great work and provides information that is necessary to carry on a successful business
I have had nothing but positive experiences with MerchantCentric
Every single person I have ever engaged with on the platform has been nothing but professional and courteous
MerchantCentric has saved me countless hours of review monitoring and I am so glad we chose to use it
Working with Merchant Centric and their software provides us with peace of mind
Our franchisees are very happy with the services that MC provides, which makes us very happy."

Cons
The only downside of this software is the lack of self service SEO/reputation management
All changes to your business must be done through your account rep
I do think that some of the responses to the customers can be more vague and need to be more personable
While working in a high stress area, it seems almost negative to see it and say "no matter how hard you're working, everyone else is doing better
Sometimes the whole Yelp review does not show up
It cuts off and leaves you with a."

Social Board

Pros
This is a very easy program to set up, monitor, and edit
We use this to pull in social posts that use our brand's hashtag and it's great at showing us what employees and customers are saying all on one page!

Cons
I wish it showed the captions and not just the pictures
This may be a setting on the backend to control, but my view is strictly picture and you have to click to read the caption.

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