Side-by-side comparison of features, reviews, pricing and more
Category: Social media Tool
Industries: Social Media, Marketing Business
Please contact Merchant Centric for a free brand analysis, demo and pricing details.
Category: Social media Tool
Industries: Marketing, Social Media, Communication, Educaiton
Video Marketing Platform
€499
Per month
Complete Video Marketing Platform with Webinars
€699
Per month
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Merchant Centric has a really nice looking UI with dashboards. From reputation management solutions, Merchant Centric did a great job of making the platform interactive. Something else I noticed is that the mobile support also works well, this is usually an issue with software like this.
Jelle D.Get meaningful insights from your customer feedback and discover actionable insights that drive satisfaction and sales! Find out what tens of thousands of other businesses use to build their reputation, attract customers and grow their brand. The C-Suite will enjoy how this brings together Marketing, Operations, and Finance at all levels.
I have been using TwentyThree for a few months now, but following the company for longer. You truly don't full grasp how important it is to have video data of this quality until you actually have it. As we start to increase our use of video, with TwentyThree I am able to constantly analyze what is working and what isn't. I can start to better understand audience engagement with my content. And even with the use of the collector tool I can capture people when they are most invested and create the ability for them to reach out and get more information. If you want to take your video marketing to the next level, you need to look into TwentyThree!
Julianna S.TwentyThree empowers marketing teams to integrate and successfully run video on their website, across all channels, with webinars, and track video data: Host and embed your videos with our leading 4K HD Player, generate leads from video forms, and build custom video hubs and landing pages. Distribute, track, edit, and analyze your videos across channels. Understand your video analytics on a whole new level and link your video data with your CRM and marketing automation systems.
I have had nothing but positive experiences with MerchantCentric. Every single person I have ever engaged with on the platform has been nothing but professional and courteous. I know that they will have no problem helping people and extending our company's brand voice and ethics to online reviewers.
- Tyler M. Social Media Specialist
Overall, this has been a great tool to consolidate communications as well as streamline data analysis. I would recommend 10/10.
- Martin B. vp of operations
Unorganzied management. No one checked if i was all set.
- al g. Franchisee
I like it a lot! We use it quite often and it solved many problems. It's a great publishing, tracking and analytics tool.
- Marta G. Traffic Manager
Modern system which can really help with streamlining webinars and automising some keynfunctions.
- Kim K. Marketing Manager
Can be tricky to find your way around in the beginning - Time-consuming to set up
- Christopher K. Digital Campaign Manager
Pros |
---|
This company does great work and provides information that is necessary to carry on a successful business |
I have had nothing but positive experiences with MerchantCentric |
Every single person I have ever engaged with on the platform has been nothing but professional and courteous |
MerchantCentric has saved me countless hours of review monitoring and I am so glad we chose to use it |
Working with Merchant Centric and their software provides us with peace of mind |
Our franchisees are very happy with the services that MC provides, which makes us very happy." |
Cons |
---|
The only downside of this software is the lack of self service SEO/reputation management |
All changes to your business must be done through your account rep |
I do think that some of the responses to the customers can be more vague and need to be more personable |
While working in a high stress area, it seems almost negative to see it and say "no matter how hard you're working, everyone else is doing better |
Sometimes the whole Yelp review does not show up |
It cuts off and leaves you with a." |
Pros |
---|
I love the customer support as well, they are great at getting back to the questions asked really quick and try to work out a custom solution as well |
I like the data availability and accessibility to qualified pople who can help with data questions |
The methodology for collecting data appears sound and well rationalized |
One of my favorite features is the Video Hub (Created by TwenthyThree) |
Another feature I really like is the possibility to add an action to your video's |
I really love, how the Frontend page looks like for our consumers |
For the user its very easy to click trough all the video's, the attachments are nicely added (could be a bit more visible)." |
Cons |
---|
Can be tricky to find your way around in the beginning |
Time-consuming to set up |
Forget Youtube, Vimeo or any other video platform |
It's a bit difficult to showcase audience questions live on the screen when they are too long (in the chat) |
Integration between 23 and HubSpot doesn't work well at all, contacts that signed up get lost in the process." |
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Get through books, docs, articles, PDFs, email – anything you read – faster.
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