Method CRM vs Canny
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Sir Richard BransonI have been using this CRM from last 3 years for one of our lead generation project. Initially, it took time to customize, with the help of developer we customize this as per our requirement. And after that till date, we never faced any major issues.
Chitta Ranjan D.
A QuickBooks CRM platform, Method seamlessly syncs with your QuickBooks data, offering a shared source of truth across your organization. With Method:CRM, a fully customizable solution, you can manage leads, automate workflows and serve your customers better with self-serve portals all within a single tool. The #1 rated CRM by QuickBooks users, Method:CRM empowers thousands of small and mid-sized businesses to scale operations, increase sales and improve their bottom line.
I’m just so impressed with my experience using Canny, from the user interface to the API. It was just truly a delight. Every step of the way, it’s clear how much intentional refinement and care has gone into making things as simple as possible yet powerful enough to get the job done. It is certainly inspiring to see somebody able to do it right, and as we’re working on improving our product, I just hope to be able to give our users the same delight as I get using Canny.
Simon B.
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.
It seems like it can handle everything I need it to do and it integrates perfectly with quickbooks which makes it very practical.
- Ryan T.Owner
We like the sales order feature the best it integrates with quickbooks.
- Taylor B.Admin
We are trying to implement a CRM tool to use with our existing Quickbooks system. Overall, the integration somehow works, however not as advertised as "magical" it would be. Lots of customization effort has to be done to get it to where we want it to be.
- Jet L.IT Manager
It counts the vote and keeps track of the progress
- Anamaria R. Customer Support
am a PM and I like that Canny allows my team and I to collect user feedbacks that are visible across stakeholders including users. Users can upvote certain feedbacks so that my team can prioritize some of the important user stories for product development purposes.
- Jack L. Product Manager
It gives us a direct line to what our customers want, so we can make regular course corrections to our strategy. And the Canny support team are awesome!
- Paul K. Co-founder
Pros |
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Their comprehensive approach to CRM was very cool and helpful |
I love the ability to keep a record of each activity and opportunities |
Being able to customize things has been great for our company |
This product does integrate with QB, and allows you cloud access to an otherwise noncloud QB file |
It has many powerful customizable features, including a powerful new template designer |
We have been very pleased with how we have been able to use it to solve our sales needs." |
Cons |
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Jobs were no longer being overlooked because of human error |
Sales tracking was non-existent before Method |
Before that everything was done manually very hard to follow and keep track of the work |
But because of the bad experience of trying to customize it and have the same tracking ability as CiviCRM, I basically wasted 6-months fooling around with it |
I wasn't handed off to someone else, just dropped |
Method appears to subscribe to the same LACK of service, the service industry has morphed into." |
Pros |
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It's a super easy tool for all of us to collect feedback in a unified spot |
Different departments have conversations with the same customers, and we all hear different sentiment |
Now the user and others can see their suggestion and engage others interested in the same feature |
Great support as well although it's so easy you'll hardly ever need it |
Canny is really great for capturing user feedback |
The constant updates and improvements are nice." |
Cons |
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In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more |
This can make it clash a bit with the rest of the user interface of your app if your app offers a dark mode |
Minor inconvenience, but I thought I would mention it anyway |
That is the biggest reason for any negative sentiment in my review |
You need to specify a feature request category first, which makes it difficult to find issues quickly |
You end up wasting a lot of time going through categories to find an issue category." |
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