mHelpDesk vs Apollo
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Sir Richard BransonMost popular feedback for mHelpDesk
We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.
Mark J.
About mHelpDesk
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.
Most popular feedback for Apollo
Our team loves the chrome extension that overlays on top of LinkedIn Sales Navigator so that they can quickly add new contacts to the CRM and Apollo, see which ones are already in the CRM and Apollo, and then take immediate action on those new contacts by adding them into a specific sequence.
Sam G.
About Apollo
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 220M contacts and 30M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close.
mHelpDesk reviews
Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.
- Darell B. Owner
: I have well satisfactory experience using mHelpDesk software.
- Ryan S. IT
The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.
- Ken P. Owner
Apollo reviews
I could say something like, the filters for leads are really granular, the integration with HubSpot works really well, or the sequences are really convenient in addition to the prospecting. But my favorite part so far has been the quality support. They even expect their users to have suggestions for features. It's built into the chat automations, which says to me that they are focused on build what users want.
- Nick Y.
I use Apollo for one thing- and that is lead gen. Most of my prospecting happens through LinkedIn, so having a simple, easy approach to determine a prospects email and potentially phone number, is invaluable.
- Edgar G.
We are looking forward to the early adopters of our project. And Apollo helps us not waste a great deal of time understanding the progress of our competition in the market. I was fallen in love with Apollo browsing the application; it works well the most for LinkedIn. Apollo helps to find me contacts of your potential prospects and make this world better with a great deal
- Artem H.
Pros & cons
mHelpDesk
| Pros |
|---|
| The automatic linking with HomeAdvisor worked well usually |
| When it did, sending out text message alerts for new leads was a nice feature |
| Useful helps us on a daily basis keep track of our estimates and appointments |
| It was extremely easy for our employees to use when they had issues that were IT related |
| Made it extremely easy to track all the open tickets of issues across the state |
| Being able to automate is a great feature for our business." |
| Cons |
|---|
| Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support |
| Terrible Customer Service from the beginning |
| They entered all our information for us to get started and then it took months for us to get it the way it would work for us |
| Inventory does not sync well with Quick Books |
| Customer portal has lame search features for my customers |
| At times, there seems to be a delay in the connection." |
Apollo
| Pros |
|---|
| Lead Generation that works |
| Good support |
| Offers reliable data and information. |
| Cons |
|---|
| Can't fetch valid emails or data |
| Lack of a integration with Pipedrive |
| Platform at the beginning is very difficult for beginners. |
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