mHelpDesk vs Ayoa
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Sir Richard BransonMost popular feedback for mHelpDesk
We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.
Mark J.
About mHelpDesk
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.
Most popular feedback for Ayoa
I like how tasks can be set up and viewed in so many different ways: by start date, due date, task project boards by category, priority, mind map, and a centralized planner. I use the planner as the single point when I am working to see all tasks that need to be done NOW, Next, or Soon - regardless of project, location, etc. Ayoa is a great tool to for those using a "Getting Things Done" - type methology. And yet, I have boards by project both personal and work, categorized and prioritized. The navigation is clean from one view to another, so you can see the big picture, and quickly dive into the specifics, and move from one project to another.
Mark P.
About Ayoa
Quoted by CBS News, Ayoa is a 'unique twist on task management'. Ayoa is an all-in-one online whiteboard where you can brainstorm ideas, work together and get things done. With a unique blend of whiteboards, mind mapping, task management and team collaboration features, individuals and teams of any size can do it all – whether it’s planning a project, conducting effective meetings, or anything in between. Gaining global popularity and praise for its innovative approach, Ayoa unlocks the productivity potential of individuals and teams worldwide. With Ayoa, you'll gain a beautiful user-interface, and be equipt with everything you'll need to plan, manage and achieve anything, beautifully.
mHelpDesk reviews
Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.
- Darell B. Owner
: I have well satisfactory experience using mHelpDesk software.
- Ryan S. IT
The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.
- Ken P. Owner
Ayoa reviews
I have used Ayoa since its beginning as Droptask and are terribly affected with the approach the developers have listened to the users and developed a most helpful coming up with and collaboration tool
- Manoj K. Information Security Specialist
I compared ALL of the various options on the market, and after spending a long time evaluating each one, Ayoa - which started as a complete unknown - ended up taking the prize. We then converted 400 mind-maps into their system, and have been enjoying the new features and working with the development team.
- Ian S. Marketer at Large
intuitive an fun to use. I believe that fulfill the purposes of: team work, project management, “get the things done”, studing and be more prepare to outstand at our job.
- Josué D. Coordinator
Pros & cons
mHelpDesk
| Pros |
|---|
| The automatic linking with HomeAdvisor worked well usually |
| When it did, sending out text message alerts for new leads was a nice feature |
| Useful helps us on a daily basis keep track of our estimates and appointments |
| It was extremely easy for our employees to use when they had issues that were IT related |
| Made it extremely easy to track all the open tickets of issues across the state |
| Being able to automate is a great feature for our business." |
| Cons |
|---|
| Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support |
| Terrible Customer Service from the beginning |
| They entered all our information for us to get started and then it took months for us to get it the way it would work for us |
| Inventory does not sync well with Quick Books |
| Customer portal has lame search features for my customers |
| At times, there seems to be a delay in the connection." |
Ayoa
| Pros |
|---|
| I have used Ayoa since its inception as Droptask and have been very impressed with the way the developers have listened to the users and developed a most useful planning and collaboration tool |
| It is the best software to draw organic mental maps faithful to the principles of Tony Buzan |
| A wonderful tool that we have incorporated into the heart of our business - indispensable to how I work |
| Feedback from students (mature PT students doing construction management modules at Levels 5-6) was very good with only a few not liking the "new" way of learning, presenting and logging research etc." |
| Cons |
|---|
| Some sudden software closures are annoying and perhaps denote a certain obsolescence of the technology with which it is developed |
| Ayoa does, sadly, have one massive Achilles heel: the Dependencies function doesn't automatically adjust the start dates of dependent tasks if one changes the start/end dates of the parent task |
| On more than one occasion, a bug has caused some topics to be lost while copying/pasting - this is very intermittent, but has happened |
| The task manager was quite difficult to learn at first especially trying to create critical paths." |
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