mHelpDesk vs Everyday Toolkit

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mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

Everyday Toolkit

Category: Task Management Tool

Industries: Education, Marketing, Business, Fianncial

Pricing

$30

Per month

$40

Per month

$50

Per month

$60

Per month

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Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Most popular feedback for Everyday Toolkit

It is efficient, it is simple, it's priced reasonably, and it is just a fantastic platform for running a restaurant.

Jon A.

About Everyday Toolkit

Schedulefly is the simplest restaurant and hospitality employee scheduling software. By far. Life is easier for over 300,000 successful independent restaurant people at over 7,000 restaurants because of Schedulefly. It's smooth. Crisp. Clean. Straightforward. Makes staff scheduling and communication a breeze. Mobile access. Text alerts. Message wall, document storage, job postings, shift notes. Schedulefly has grown through word of mouth, one customer at a time, since 2007.

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

Everyday Toolkit reviews

It's perfection, but that's not all. They are currently going through a random ware attack and I called to give them well wishes. The literal face of the company called me back to personally thank me in the most genuine way and I was in tears afterwards. Please support good hearted people like this!

- Emily B. Server

The software's ease of use means no training is required and this means that a lot of formerly time consuming issues - shift trades and shift checking for example - are so easily done that I have forgotten what it was like before we started using Schedulefly. The price is also fantastic. As is the customer service.

- Scott M. Proprietor

The downtime for the past 3 weeks it sucks manually writing schedules and doing the excel spreadsheet on too of that information compromise my coworks and I get spam emails now

- Eddy L. Manager

Pros & cons

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

Everyday Toolkit

Pros
There is also a great support system if any questions arise
I have already recommended using Schedulefly to friends of mine in the same industry, and they really enjoy it as well
Our employees really like the ease of checking schedules on their phone, the ability of switching shifts, and having communication with each other
I highly recommend using Schedulefly
I like being able to have a view of a schedules draft while being able to edit
It is also helpful they do not need to be both set to the same position
I have used other programs and ALWAYS talk about how great schedule fly is."
Cons
I have found nothing about this system that I dislike
They put HotSchedules to shame, Schedulicity to shame, etc
Unfortunately, both of those software systems tend to be used more which I think is a shame
Schedulefly's reporting functionality is limited
We used it in tandem with other software for clocking in and clocking out
My restaurant no longer uses this because it is not compatible with our toast system."

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