mHelpDesk vs Flowlu

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mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

Flowlu

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

Free

Billed annually for all users

2 users

1 GB storage

$0

Team

Billed annually for all users

8 users

10GB Storage

$29 / per month

Team

Billed annually for all users

8 users

10GB Storage

$29 / per month

Professional

Billed annually for all users

25 users

100GB Storage

$119 / per month

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Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Most popular feedback for Flowlu

Flowlu is the best tool for project and data management. This tool was very simple and easy to use. The CRM feature in this tool is quite amazing. It has some amazing feature which is helpful from the business point of view. We can easily complete and manage tasks on this software.

Kavyansh G.

About Flowlu

An all-in-one business management solution that takes care of your projects, CRM, invoicing, team collaboration and knowledge. Organize your entire workflow and grow your business in ways that it couldn't before.

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

Flowlu reviews

I was looking for a viable platform that would make my business more profitable and easier to run and manage to meet my requirements for a very long time. Some platforms offer similar functions to Flowlu but Flowlu offers speed, performance and overall product quality. I am implementing and testing the platform now in several companies that I run and so far it still works perfectly and the functions are very well organized and time-saving. This is what I, as an entrepreneur, need.

- Martin G.

After trying to use it for months, I've abandoned this software. WAY too buggy and frustrating; settings disappearing, clients not able to complete payment, and more. And if you don't use your account for several days, they want to delete it. (What made me choose Flowlu was the "all-in-one" nature of the platform. They have packed SO MUCH into this business management suite. I genuinely hope I do not find any reasons ever to need another service.

- Jordan M.

Love that it is intuitive and also we can have everything on one dashboard, the one that impress me is the profit and loss section, that means, our accounting audit will be a breeze

- Nicole C.

Pros & cons

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

Flowlu

Pros
A comprehensive suite of business management tools geared to SMB's
Easy to start
Easy to use.
Cons
A lot of the process require some extra steps
Cannot bulk edit multiple tasks
The structure lacks hierarchy.

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