mHelpDesk vs Hitask

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mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

Hitask

Category: Task Management Tool

Industries: Education, Communication, Business, Marketing

Pricing

Team Business

4.98

Per user / month

Enterprise

12.98

Per user / month

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Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Most popular feedback for Hitask

make it's easier to create and organize daily task. It's easier to share different task with other team members. Hitask enables us to calculate time taken on different projects in the organization very effectively. Technical support has been excellent and very willingly to help.

Elizabeth B.

About Hitask

Hitask removes the complexity from project management and puts you in control. With Hitask, you and your project team can quickly and easily set up new projects, assign and share tasks, share a centralized file library and calendar, send and receive notifications, and synchronize everything across all devices. Available for Mac, PC, Outlook, iPhone, iPad, and Android. Hitask is different from other task management products in that it is much easier to use than other products. Its intuitive user interface and single dashboard makes using Hitask so simple that no training or documentation is needed to use it. Simply create an account and within seconds you and your project team will be successfully creating and managing projects. It’s that easy.

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

Hitask reviews

Hitask interface is very intuive and highly responsive.Its enables us to track the status of each project and we are able to see the time taken to complete certain projects.Assigning of task is simple and its very simple to implement.

- Peter S. Software Engineer

I like Hitask because it allows me to easily create and assign tasks, store documents and files by connecting them to tasks, and set due dates for urgent tasks.

- Andrew F. Software Engineer

I have used it, and it has been very effective, especially when it comes to teamwork and collaboration. It is seamless to use and offers must-have features for a work collaboration team. It is a great task management tool, and it enhances productivity while keeping employees connected.

- Tirus M. Accountant

Pros & cons

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

Hitask

Pros
very intuitive to create and assign tasks
User friendly and people will understand every function in a short period of timeIt's simple to organize and create daily tasks
It's simple to prioritize important tasks
Enables ease to remember tasks deadline dates with dues dates.Sharing tasks / project management with team
Cons
Missing key features for my daily operations
Reporting/exporting data only available in web application, no integrations back when I used it
Custom fields for tasks could be improvedI have an outstanding and remarkable experience with Hitask hence nothing to complain.Synchronisation with iPhone app used to work good, but not anymore.

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