mHelpDesk vs Kiwi for Gmail
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Sir Richard BransonMost popular feedback for mHelpDesk
We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.
Mark J.
About mHelpDesk
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.
Most popular feedback for Kiwi for Gmail
It gives me the power to handle all my Gmail in one place. My experience with Kiwi is great. It helps me everything organized. Kiwi makes my life easy in many ways. In beginning can try it for free. It's a very clean and easy interface. Kiwi is a very reliable app. I recommend this to everyone. It's very cost-effective too. It keeps me updated every time. I like this because it saves me time. Kiwi is the best method to interact with all Google services. Awesome software comes with excellent customer support.
Gurvinder K.
About Kiwi for Gmail
Developed by a close partner of Google and now used in hundreds of Google's enterprise clients across 120 countries, Kiwi takes all of Gmail and Google Docs and puts it on the desktop as a robust, standalone application outside the browser. Kiwi provides an even better way to use Google's products on your Mac or Windows by adding powerful new features and letting you tailor them to the way you work- saving end-users time and making your daily workflow a little easier.
mHelpDesk reviews
Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.
- Darell B. Owner
: I have well satisfactory experience using mHelpDesk software.
- Ryan S. IT
The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.
- Ken P. Owner
Kiwi for Gmail reviews
We now have an easy way to access our Google Workspace products that all levels of tech experience can use.
- Tim C. Executive Director
It's Gmail in a program. It allows me to have a bunch of email inboxes in one place.
- Dakota C. CTO
It is a good program but it needs important improvements on the things I mentioned above. In my opinion you get pretty much what Gmail already offers but you are paying a premium for it. At least for what my needs are.
- Juan A. Bus owner
Pros & cons
mHelpDesk
| Pros |
|---|
| The automatic linking with HomeAdvisor worked well usually |
| When it did, sending out text message alerts for new leads was a nice feature |
| Useful helps us on a daily basis keep track of our estimates and appointments |
| It was extremely easy for our employees to use when they had issues that were IT related |
| Made it extremely easy to track all the open tickets of issues across the state |
| Being able to automate is a great feature for our business." |
| Cons |
|---|
| Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support |
| Terrible Customer Service from the beginning |
| They entered all our information for us to get started and then it took months for us to get it the way it would work for us |
| Inventory does not sync well with Quick Books |
| Customer portal has lame search features for my customers |
| At times, there seems to be a delay in the connection." |
Kiwi for Gmail
| Pros |
|---|
| Overall it has been great |
| No major issues and the support is super friendly |
| Kiwi is a pleasure to use, effective, and powerful |
| It's been an always-open app on my computer |
| The ability to take it out for an independent tool, but at the same time keep the spirit and direction of Gmail is brilliant |
| This does an awesome job of allowing you to use Gmail in a dedicated application on MacOSX instead of just having a webpage open." |
| Cons |
|---|
| Does not over come the limitation of more than 100 emails per view which is also a limitation of Gmail inio a browser |
| Some times it irritating when the email account have to reload |
| You also can't set Kiwi as the default app for ".gdsheet" / ".gddoc" and similar (the extension formats used by Insync) so that's a bit of a pain |
| No option to minimise to tray |
| That being said, I feel that there are some features missing." |
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