mHelpDesk vs MeisterTask

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mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

MeisterTask

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

Basic - Free

Pro - $4.19 per month

Business - $10.39 per month

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Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Most popular feedback for MeisterTask

I give MeisterTask a four out of five. For more information, click the link below. For MeisterTask, We were keeping track of daily tasks using just notes, iOS and Mac iOS and sharing them and just checklists like that. So MeisterTask allowed us to keep track of daily tasks a lot more efficiently and effectively. We chose MeisterTask in lieu of some other platforms primarily because of its simplicity. It can be as simple as just checking boxes and getting tasks done, but it also offered some of the power user options that were available from competitors. Getting started with MeisterTask was extremely simple and easy. We invited a few different team members onto our free trial or free version of MeisterTask and decided that we liked it, and ended up moving towards the paid side of it. For anybody else looking into MeisterTask I would say at least try the free version and see if you like it. Chances are you probably will. It's a little more powerful than just keeping a note with a checklist. And you won't feel as restrained by the free version as some other platforms tend to limit you and I bet you you'll end up liking it.

Ethan T.

About MeisterTask

MeisterTask is a flexible project management app that scales from personal project tracking to a full-blown project management tool for a large team. It's based on the Kanban task management system, but it can be adapted and customized based on the needs of your project or company.

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

MeisterTask reviews

“At Lost Spirits Distillery, we've streamlined our workflow by using MeisterTask to declutter all but the most relevant steps. ”

- Theron Regnier

With MeisterTask, we can manage and work on several projects at the same time, even if we are in separate places. Using this software has the added advantage of being simple, affordable, and widely accessible, all thanks to its cross-platform interoperability.

- Shayla B.

This is the appropriate solution for you if you require a comprehensive overview of your projects, tasks, and the implementation of cooperation among numerous users. It has a strong impact despite its seeming simplicity. The product has served me well for almost three years, and I have no reservations in recommending it. Although I am a web developer and the owner of a marketing business, this is the tool I find most useful.

- Sarah H.

Pros & cons

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

MeisterTask

Pros
Setting up projects and resources are quite easy
Free version has a lot features
Communication between team members is quite easy, asking and answering questions, assignment to other members, and submitting progress are some quick and painless operations.
Cons
Some detailed task definitions may be difficult to implement
Those using traditional project tools may find MeisterTask a little bit superficial and scattered
Reports and analytics are limited.

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