mHelpDesk vs Replicon

See the best product reviews, compare products, read reviews, and more.

mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

Replicon

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

Project TIme Tracking - $12 per month

Time and Attendance - $6 per month

PSA and PPM - $29 per month

20M+ Downloads Check

#1 in Magazines & Newspapers

Try for free

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything you read – faster.

person

"Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today."

Sir Richard Branson

Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Most popular feedback for Replicon

I would rate Replicon a 5 out of 5 stars. Before Replicon, as the manager, I was doing everything manually, simply with Excel spreadsheets. And so we needed a software that was going to allow us to be a little bit more efficient in our employee time tracking and also performance tracking as well. I looked into some others, but nothing that really offered me the flexibility that I was looking for. Replicon by far was the most flexible of all the different options that I looked at. I felt that it was the easiest for our end users, for my employees to use as far as clock-in, clock-out functionality is concerned. Also for myself on the back end, as the manager, it had the reports that I was looking for and also the ease of use to put together what I needed for each pay period. Integration of Replicon was quite simple actually, we had a designated representative with the company that I had frequent contact with that asked me specifically what we were looking for as far as flexibility is concerned. I had some very specific needs for them, and they were able to translate that into reporting tools that we were looking for. So integration was simple. The uploading of data was simple that we needed to have happen, and it happened in a decent timeframe as well. Replicon I feel is great for scalability. If you are a smaller business with a few end users that you're looking to simply and accurately track time, as well as to track processes or to check performance, Replicon will do that for you. Replicon is easy to work with, and also has some flexibility with their reporting tools that they can offer as well. So I think it depends on the size of your corporation and what you're looking for, but they've definitely been a great partner to work with.

Spencer S.

About Replicon

Replicon unified platform helps manage time and costs across your enterprise for enhanced performance and profitability. Notifications, approval workflows, GPS tracking, & more supercharge productivity while freeing HR to focus on more strategic initiatives. Configurable timesheets with advanced mobile capabilities enable time tracking for employees & projects anytime, anywhere. Stay on top of resource utilization with Replicon TimeOff add-on & map the right people to the right project.

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

Replicon reviews

I give Replicon a four out of five stars. For more reviews like this, click the link below. Replicon helps us keep our timesheets organized. We work with a lot of different vendors, and we need to attribute the time that we've worked on each of our projects accordingly, to each of the different projects. The thing I like most about Replicon is that it's easy to search through the list of all the different vendors that we use and the different products that we offer them and to be able to select each of those. And they have their own line items before each week that I need to put time in for my timesheet. Replicon is great for most things. And I could use with a little bit of a UI uplift; it still seems a little on the older side. But for the most part, it does its purpose. It serves well in its capacity.

- Brad N. Business Analyst

My experience with Replicon has been great. They worked through transitioning us to their Gen 3 platform and it went great. Their support was able to fix any problems we encountered with implementation. They are extremely patient with getting us set up with a complicated integration project with another service.

- Curran H.

Our organization uses Replicon for time tracking and management of paid time off. Overall, it is clunky software that does not facilitate the process for either.

- Caryn D.

Pros & cons

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

Replicon

Pros
Excellent and I highly recommend this product for any professional services organisation
We use Replicon with out contractors to track project time and expenses
Very good tool for this type of activities and gives use useful reporting back to our customers
Being able to see project balances daily is extremely helpful
Also love the ease of electronic approvals."
Cons
I Hate that my reports have different margins for some pages
To date our experience is mixed due to some staff working remotely
But this should have no reflection on the system
The main time sheet entry controls are not intuitive and not very customizable
The reports are the same problem and there are many limitations to how information is displayed and organized."

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

img

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

Check 20M+ Downloads
Try for free

Trending products

footer-waves