mHelpDesk vs SpreadsheetWEB
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Sir Richard BransonMost popular feedback for mHelpDesk
We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.
Mark J.
About mHelpDesk
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.
Most popular feedback for SpreadsheetWEB
Before selecting SpreadsheetWeb I evaluated many competitive products. I found SpreadsheetWeb to be optimal for my needs. The platform is robust and reliable, and it supports almost all of the Excel functions I use regularly. The UI is very flexible but, of course, has a learning curve to overcome (see below). However, technical support is very responsive and extremely helpful. I also appreciate the many examples and templates they have to offer. In many cases, I was able to overcome difficulties by loading and running the examples to learn how to achieve the functionality I needed.
Alan J.
About SpreadsheetWEB
SpreadsheetWeb is a no-code platform that helps businesses translate their collective Excel expertise into robust web applications, empowering them to create secure, responsive, database-driven applications directly from their spreadsheets. This provides companies with a higher level of governance for critical information and combined with built-in workflow and reporting capabilities offers an end-to-end platform for business users seeking to create and manage their own web applications.
mHelpDesk reviews
Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.
- Darell B. Owner
: I have well satisfactory experience using mHelpDesk software.
- Ryan S. IT
The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.
- Ken P. Owner
SpreadsheetWEB reviews
We create inexpensive, user friendly online, excel based cutting-edge investment Softwares that are in unique and years ahead of its time
- Firat N. Engineer
it saves me a tremendous amount of time and creates a work file back up. They took a custom spreadsheet and made it better
- ROBERT P. President
We used Spreadsheet Web to creat an application for our sales team based on excelsheet. It was an amazinf experience in terms of resourcefulness, responsiveness, and quality of work.
- Chaymaa M. Digital Marketing Manager
Pros & cons
mHelpDesk
| Pros |
|---|
| The automatic linking with HomeAdvisor worked well usually |
| When it did, sending out text message alerts for new leads was a nice feature |
| Useful helps us on a daily basis keep track of our estimates and appointments |
| It was extremely easy for our employees to use when they had issues that were IT related |
| Made it extremely easy to track all the open tickets of issues across the state |
| Being able to automate is a great feature for our business." |
| Cons |
|---|
| Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support |
| Terrible Customer Service from the beginning |
| They entered all our information for us to get started and then it took months for us to get it the way it would work for us |
| Inventory does not sync well with Quick Books |
| Customer portal has lame search features for my customers |
| At times, there seems to be a delay in the connection." |
SpreadsheetWEB
| Pros |
|---|
| One of the most powerful tools I have ever used |
| This platform allowed us to realise our software visions with no coding skills |
| We have created powerful online applications for sales and operational teams in a range of industries |
| I strongly believe that this could have saved a huge number of businesses vast amount of money as an alternative to custom application developers. |
| Cons |
|---|
| Some functionalities are only available to certain type of subscriptions |
| Probably it can have provision to apply more AI algorithms |
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