mHelpDesk vs Stickies
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Sir Richard BransonMost popular feedback for mHelpDesk
We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.
Mark J.
About mHelpDesk
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.
Most popular feedback for Stickies
While working, requests and small details are coming my way constantly. To keep track of them, I use Stickies. This can include a To-Do List for the day or week, a draft of an email I want to send, or on the fly notes during planned or unplanned meetings. I love Stickies and always suggest tell my coworkers to use them!
Craig C.
About Stickies
Stickies is a fun visual way to curate, organize, and manage your work - on your own or with a team. Stickies features a rich editing experience that allows you to create to-do lists, voice and video notes, drawings, upload files, and more. When working with a team, enjoy real-time collaboration, chat, comments, mentions, and more.
mHelpDesk reviews
Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.
- Darell B. Owner
: I have well satisfactory experience using mHelpDesk software.
- Ryan S. IT
The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.
- Ken P. Owner
Stickies reviews
Stickies is great for reminders and organizing small thoughts
- Rachel S. Athletic Trainer
For a low-cost, I am able to easily use an application to stay organized either while in a brainstorming mode OR in a let's-get-stuff-done kinda mode.
- Bee R. Owner
There was mention of an alert or notification system on page 2 of this survey. I'm not aware that stickies has this capability but if it did, that would be awesome. Not only would I have the stickie prominently displayed on my desktop, I would also have the ability for the stickie to alert or notify me when a task was due.
- Michael M. Director
Pros & cons
mHelpDesk
| Pros |
|---|
| The automatic linking with HomeAdvisor worked well usually |
| When it did, sending out text message alerts for new leads was a nice feature |
| Useful helps us on a daily basis keep track of our estimates and appointments |
| It was extremely easy for our employees to use when they had issues that were IT related |
| Made it extremely easy to track all the open tickets of issues across the state |
| Being able to automate is a great feature for our business." |
| Cons |
|---|
| Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support |
| Terrible Customer Service from the beginning |
| They entered all our information for us to get started and then it took months for us to get it the way it would work for us |
| Inventory does not sync well with Quick Books |
| Customer portal has lame search features for my customers |
| At times, there seems to be a delay in the connection." |
Stickies
| Pros |
|---|
| Very useful tool for keeping tabs of various projects |
| Ease of use Customization (size, color, placement) Core function of, essentially, virtual note-taking |
| Cons |
|---|
| There are not any current cons |
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