mHelpDesk vs task2bill
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Sir Richard BransonMost popular feedback for mHelpDesk
We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.
Mark J.
About mHelpDesk
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.
Most popular feedback for task2bill
We are delighted to know that we can count on a project manager with essential features such as billing when it comes to service projects. Facilitates the work of managing all tasks and making the final product reach our target audience. The design of its interface is modern and easy to use, the functions of linking milestones and tasks can help you to visualize quickly the most important aspects of the project and help you solve them as soon as possible.
Geraldine M.
About task2bill
Task2Bill is the only tool that comprises end-to-end functionalities to simplify your project tasks through flexible steps and reduces the need for multiple systems to manage your business.
mHelpDesk reviews
Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.
- Darell B. Owner
: I have well satisfactory experience using mHelpDesk software.
- Ryan S. IT
The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.
- Ken P. Owner
task2bill reviews
The availability of billing and project management system in one platform.
- Sourav Film Maker
The application is too much flexible and it fit with my both business. I am really happy to use the system.
- William Patey
Task2Bill has unique features much recommended by the users.
- Steve
Pros & cons
mHelpDesk
| Pros |
|---|
| The automatic linking with HomeAdvisor worked well usually |
| When it did, sending out text message alerts for new leads was a nice feature |
| Useful helps us on a daily basis keep track of our estimates and appointments |
| It was extremely easy for our employees to use when they had issues that were IT related |
| Made it extremely easy to track all the open tickets of issues across the state |
| Being able to automate is a great feature for our business." |
| Cons |
|---|
| Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support |
| Terrible Customer Service from the beginning |
| They entered all our information for us to get started and then it took months for us to get it the way it would work for us |
| Inventory does not sync well with Quick Books |
| Customer portal has lame search features for my customers |
| At times, there seems to be a delay in the connection." |
task2bill
| Pros |
|---|
| The availability of billing and project management system in one platform |
| The UI is very attractive |
| It is easy to use and runs fairly fast |
| We can initiate task easily |
| Till date I have used many tools but this project management tool is perfect for the industryI like the UI, easy navigation and it works super fast |
| The Kanban is perfect |
| Our developers can easily log the hours for particular tasks |
| It is perfect project management tool, I ever used. |
| Cons |
|---|
| I have found it of great use for my company |
| Hardly any cons though I believe time tracking section can improve a little |
| They need to improve the meeting module a bit. |
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