mHelpDesk vs Taskque
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See the best product reviews, compare products, read reviews, and more.
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We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.
TaskQue took our team productivity level to new heights. With the app, we could track detail of every task in progress and with the appear one at a time feature, the team members accomplished more without getting overburdened.
TaskQue is the productivity enhancement and online task management application that enables you to increase your productivity, manage your project and team workload with its unique automation assignment of tasks and getting things done in an efficient manner.
Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.
- Darell B. Owner
: I have well satisfactory experience using mHelpDesk software.
- Ryan S. IT
The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.
- Ken P. Owner
"The perfect application that reduces time and streamlines projects brilliantly" What do you like best about TaskQue? It is a quite comfortable application for a better fluidity of work more dynamic technology allowing team members and managers to collaborate and organize greater productivity and faster results. It has a nice and simple appearance for any user and company can be installed from the Tablet or iPad without problems and open Slack to communicate with team members, drag PDf, Word, Excel, PowerPoint files and send them to our colleagues Review collected by and hosted on G2.com. What do you dislike about TaskQue? is not able to store large amounts of documents Appearance lacks colors that can improve visibility does not have Gantt charts Review collected by and hosted on G2.com. Recommendations to others considering TaskQue: It offers world-class features without distracting workflow. It shows a task manager line that automatically assigns tasks to resources that are vacant, plus the assignment of time tasks allows resources to work at their maximum capacity without obstacles in the work. TaskQue proves to be excellent software that can continue to improve so that customers feel more united and loyal to this tool Review collected by and hosted on G2.com. What problems is TaskQue solving and how is that benefiting you? Previously it was a necessity to be able to choose an application that would help us in planning activities and managing tasks, which made it difficult for each of the team members to carry lots of work and attend other activities at the same time. TaskQue allows us to do all this and much more quickly, keeping the team united and productive until the end of each activity
- Robert S. IT Director
"The tool that facilitates all our needs for administration with precision and simplicity" What do you like best about TaskQue? TaskQue is involved in all of our daily activities to keep track of Clockwer tasks and sub-tasks. The tasks are automatically assigned to the resources according to their existing workload, so they are never overwhelmed with too many tasks to maximize productivity, Task That greatly improves the productivity and efficiency of individuals, while the quality of the work is not compromised Review collected by and hosted on G2.com. What do you dislike about TaskQue? It is usually a slow software when we are assigning the role to each member does not allow you to add shared workspaces is not able to assign tasks to the team when creating the user no and confirming by mail generates a page error and you have to wait several minutes for it to be restored and you can access Review collected by and hosted on G2.com. Recommendations to others considering TaskQue: encourages collaboration among team members by allowing real-time discussions and meeting notes. A perfect fit designed to entertain challenges along the way, TaskQue is made to fit the needs of today's busy project managers and business owners on the go. Review collected by and hosted on G2.com. What problems is TaskQue solving and how is that benefiting you? It helps me with multiple projects at the same time by creating separate workspaces for each project, I can assign tasks and follow the progress of the work done, the collaboration with team members, participating in threads of conversation. I can comment on any project activity and participate in the discussions and meetings scheduled with the greatest comfort
- Christopher G.
"Team project organizer" What do you like best about TaskQue? This task organizer met him through my co-workers and it seemed excellent to me, it helps to maintain my high performance. What has had the most impact on me are the alerts since I am forgetful and that benefit has boosted my performance significantly. Review collected by and hosted on G2.com. What do you dislike about TaskQue? I do not like at all the interface of this application, I find it extremely complicated to understand and to assimilate. I think if I had more colors and other types of menus it would be easier to use. Review collected by and hosted on G2.com. What problems is TaskQue solving and how is that benefiting you? He has been able to increase the performance of my work team and mine in recent times, achieving that at the time of culminating projects we all do it equally and in synchrony. especially in the area of statistics and reports.
- Alexandra B.
|The automatic linking with HomeAdvisor worked well usually
|When it did, sending out text message alerts for new leads was a nice feature
|Useful helps us on a daily basis keep track of our estimates and appointments
|It was extremely easy for our employees to use when they had issues that were IT related
|Made it extremely easy to track all the open tickets of issues across the state
|Being able to automate is a great feature for our business."
|Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
|Terrible Customer Service from the beginning
|They entered all our information for us to get started and then it took months for us to get it the way it would work for us
|Inventory does not sync well with Quick Books
|Customer portal has lame search features for my customers
|At times, there seems to be a delay in the connection."
|Auto task management
|Setup is quick and easy without many complicated steps.
|Plain and outdated look of the software
|I think Gantt charts should be here to be used as a project management tool
|Affiliation with productivity tools such as time-tracking tools can make it much better
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