mHelpDesk vs ticktick

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mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

ticktick

Category: Task Management Tool

Industries: Education, Business, Marketing

Pricing

Annual plan for $27.99 (less than $2.4/month)

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Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Most popular feedback for ticktick

the ability to manage all manage all my to-do list. I can freely Sync across multiple platforms. It is now easier to prioritize and track tasks and collaborate with one another. The scheduling application helps manage tasks, deadlines, emails and files from one central location.

John W.

About ticktick

TickTickis a cross-platform to-do list app & task manager helps you to get all things done and make life well organized. Ideal for individuals and businesses of all sizes, the scheduling application helps manage tasks, deadlines, emails, files and more.

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

ticktick reviews

Extremely satisfied paying customer. Highly recommended for anyone especially android users

- Amjad M. Civil Engineer

this is my one of the mainstay app I use everyday to organize all the things i need to update

- Jon Jon R. Engineer

I like TickTick and I have been using it for more than a year now, I highly recommend it.

- Ayah A. secratary

Pros & cons

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

ticktick

Pros
A lot of the weight it's worth is in how you use it, but it's powerful enough to scale from a lightweight solution up to being able to support a entire life's worth of tasks to keep track of
I love that TickTick has smart lists, an inbox, and the ability to share lists
I also love the Pomodoro timer for productivity
Overall I like the app very much and use its great features a lot
It has been a great tool to use for keeping my work organized and still have the ability to coordinate and plan with others."
Cons
Occasionally, the sync process will fail without any clear indication of what happened, resulting in missing data
Current To Do List Manager after numerous others failed to measure up
Their customer service absolutely destroyed them for me
I would never recommend them to anyone for that reason alone
Sometimes lags from device to device but not a huge problem."

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